Operations Manager

Position Summary: Arts On is seeking a dynamic, entrepreneurial leader to oversee the administrative, financial, and operational systems of the organization. Reporting directly to the Executive Director, the Operations Manager plays a critical role in driving organizational efficiency across finance, ticketing, revenue generation, and programming logistics. This role balances strategic oversight with hands-on administration. The successful candidate will manage organizational budgets, oversee contract execution, optimize the box office system, and ensure seamless logistics for both the Arts On LIVE performance series (6–10 events annually) and our Arts Learning Programs. The ideal candidate is a collaborative problem-solver passionate about the arts, highly organized, and equipped with robust financial and administrative expertise. Working in close partnership with the Executive Director, the Operations Manager will help expand Arts On’s capacity to deliver high-quality, impactful cultural experiences that enrich the community. Responsibilities/Duties: 1. Financial Management, Compliance & Governance Budget Development: Collaborate with the Executive Director and Artistic Director to design, implement, and track the annual operating budget and individual program budgets. Fiscal Reporting: Prepare accurate monthly, quarterly, and year-end financial statements and cash flow projections for internal management and Board review. Full-Cycle Accounting: Manage day-to-day accounts payable/receivable, payroll processing, bank reconciliations, and overall cash flow management. Account Oversight: Monitor and optimize transactions and reporting. Tax Preparation: Coordinate year-end financial reviews and serve as the primary liaison with external accountants. Regulatory Compliance: Ensure strict adherence to Canada Revenue Agency (CRA) guidelines for registered charities, including the timely filing of the T3010 Registered Charity Information Return. 2. Grants, Fundraising & Revenue Tracking Grant Budgeting: Develop detailed financial templates and budgets required for grant applications. Grant Writing: Support the Executive Director with the grant applications process. Grant Reporting: Compile accurate post-project financial reports, contrasting actual variances against proposed grant budgets to ensure compliance with funding bodies. Sponsorship Support: Assist the Executive Director with corporate sponsorship activation, engagement strategies, and relationship management. Contracting & Receipts: Draft and track sponsorship agreements, fulfill sponsor benefits, and issue official charitable tax receipts in compliance with CRA regulations. 3. Event Operations, Box Office & Logistics Live Event Execution: Oversee the logistical rollout of the annual Arts On LIVE performance series, managing venue rentals, technical staging requirements, and production workflows. Contract Negotiation: Negotiate terms and draft comprehensive contracts for artists, instructors, independent contractors, and vendors. Ticketing & CRM Management: Serve as the internal administrator for the box office system, including building events, managing inventory, analyzing sales data, and processing phone orders as required. Front-of-House (FOH): Supervise front-of-house operations, audience services, and event day ticketing staff or volunteers to ensure an exceptional patron experience. Risk Management: Secure and maintain general liability, event-specific, and asset insurance policies to safeguard organizational operations. 4. Arts Learning Programs Administration Program Logistics: Support the Programs team with schedules coordination, facility bookings, and supply chains to ensure all educational programming operates at the highest standard. Compliance & Onboarding: Manage criminal record checks, instructor contracts, and administrative procedures to maintain safety and compliance across all community learning programs. 5. Administrative and IT Software Au…

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