Operations Manager

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions. POSITION SUMMARY The Operations Manager leads one or more large volume operation(s), which may serve a multi-disciplined customer base or multi-facility operations. This position is responsible for employee safety, customer relations, operational oversight, business metrics, staff development support and P&L. They are involved in business development and contracts, along with team leadership initiatives and improvement projects. ESSENTIAL RESPONSIBILITIES Maximize productivity, quality and service throughout operations by utilizing best practices for facility layouts, material handling concepts, technological enhancements and measurements and further communicate changes to office personnel Create and report on business plan objectives vs. actual results to senior management and/or clients as required Support front-line leaders and employees to grow and develop an eye for attraction and retention of talent Arrange staffing needs to ensure distribution centers are staffed correctly Ensure safety and efficiency throughout the operation according to customer and employer procedures Serve as the point of contact for customer relations and build relationships with customer stakeholders to ensure business needs are executed seamlessly Conduct start-up meetings, weekly walk-around reporting, project teams and training to drive corporate culture and keep the team informed on company/building news Maintain basic knowledge of all operational functions to instruct/train team members in every department Develop continuous improvement processes to streamline operations Authorize and monitor operational expenditures All other duties as assigned MINIMUM QUALIFICATIONS These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification. Education & Experience 3 – 5+ years of management/supervisor experience preferred Previous experience with staff development, facility layout, multi-shift operations, project management and inventory management preferred Bachelor’s degree in business, logistics, operations or equivalent education/work experience preferred Proficiency in Microsoft Office tools preferred Expert knowledge of warehouse management systems preferred Prior P&L exposure and warehouse/transportation experience preferred Capabilities Excellent verbal, written, interpersonal and organizational skills Strong team building skills Strong analytical, critical thinking and decision-making skills High energy and the drive to implement organizational change Self- and people-driven learner Comfortable speaking in front of multiple associates and customers Physical & Mental Requirements While performing the duties of this job, the employee requires the ability to: Hear, read and comprehend, write and communicate Frequently sit, type and perform repetitive wrist motion Frequently stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities Use material handling equipment that must be operated according to specific operation procedures Spend 50 – 75% of time on warehouse floor in fast-paced environment The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OUR VALUES Pillared on our core values, we strive for collective…

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