Operations Coordinator - Japanese Language Skills
ARCO, INC.About Us We are a growing, technology-focused company serving customers in the global semiconductor and electronic components industry. We work with customers and suppliers internationally and value accuracy, responsiveness, teamwork, and strong customer relationships. About the Position We are looking for an Operations Coordinator to join our team and help ensure that customer orders move smoothly from purchasing through delivery. This is a great opportunity for an organized, detail-oriented professional who enjoys coordinating with customers, suppliers, logistics teams, and internal departments. The position offers exposure to international supply chain operations and the opportunity to work in a fast-paced, technology-driven environment. Business-level proficiency in Japanese is required , including speaking, reading, and writing. Japanese language skills are needed to communicate with Japanese customers and suppliers, assist with Japanese-language business and technical documentation, and support customer EDI systems. What You'll Do Coordinate customer orders, purchasing activities, shipments, and deliveries. Communicate with customers and suppliers regarding orders, schedules, documentation, and delivery status. Work with warehouse and logistics teams to coordinate shipments and resolve issues. Prepare and review order and shipping documentation. Communicate with Japanese customers and suppliers in Japanese and English. Translate business, technical, and order-related information between Japanese and English as needed. Support Japanese customer EDI systems. Monitor orders and shipments and proactively address delays or discrepancies. Maintain accurate information in company systems. Work closely with Sales, Purchasing, Warehouse, Quality, and other internal teams. Help improve operational processes and overall customer service. What We're Looking For Bachelor’s degree in Business, Supply Chain, Logistics, or a related field, or equivalent experience. 2+ years of experience in operations, logistics, order management, purchasing, or supply chain. Business-level Japanese proficiency in speaking, reading, and writing. Strong English communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Strong problem-solving and follow-through skills. Comfortable working with Microsoft 365 and business/ERP systems. Ability to work effectively with customers, suppliers, and internal teams. Nice to Have Experience working with Japanese customers or suppliers. Experience in electronic components, semiconductors, or technology-related industries. Knowledge of international shipping or Incoterms. Experience with EDI systems. Experience in a fast-paced, deadline-driven environment. Why Join Us? Competitive salary and performance-based incentives Opportunity to work with international customers and suppliers Exposure to global supply chain and technology industries Collaborative and entrepreneurial work environment Opportunity for professional growth and development A role where your organizational and communication skills have a direct impact on customer satisfaction If you are an organized, dependable professional who enjoys working with people, coordinating details, and being part of an international business environment, we would like to hear from you. Apply today to join our team! Pay: From $42,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person