OKC Dispatcher
J. W. Logistics, LLCJob Summary Position Overview : The Dispatcher is responsible for coordinating and dispatching delivery teams for high-touch, in-home or business deliveries. This role requires precision, proactive communication, and the ability to manage time-sensitive shipments with a focus on service quality and customer satisfaction. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment. Working Conditions Fast-paced environment with potential shift variations. Requires normal (corrected) vision and hearing. Frequent keyboarding, office equipment use, and occasional lifting (up to 50 lbs). Ability to work effectively with frequent interruptions. Minimal travel (<30%). Pay: $18.00 - $21.00 per hour Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person