Office Manager

Job Overview We are seeking a dedicated and detail-oriented Office Manager to oversee the daily operations of our Naturopathic Wellness Clinic. The ideal candidate will bring strong organizational skills, exceptional customer service abilities, and experience in a clinic or healthcare setting. This role is vital in ensuring smooth administrative processes, managing accounts, and providing outstanding support to both staff and clients in a welcoming and holistic environment. Key Responsibilities: Manage front desk operations, including greeting patients warmly and handling inquiries with care. Oversee clerical tasks such as filing, data entry, and maintaining accurate patient records. Provide exceptional customer service by addressing patient concerns and ensuring a positive experience. Coordinate office schedules, appointments, and meetings efficiently to optimize clinic operations. Maintain an organized and professional workspace while ensuring compliance with clinic policies. Proofread documents for accuracy and clarity before distribution. Utilize Google Suite, Jane App, and other computerized systems to streamline office functions. Collaborate with naturopathic practitioners and staff to enhance workflow and improve patient experiences. Manage accounts receivable, including invoicing and payment tracking. Handle extended health direct billing processes for patients. Oversee inventory management, including tracking supplies and placing orders as needed. Qualifications: Proven experience as an Office Manager or in a similar administrative role, preferably in a naturopathic, dental, or medical office setting. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent customer service skills with a friendly and empathetic demeanor. Proficient in clerical duties and comfortable using computerized systems, including Google Suite and Jane App. Experience with accounts receivable and extended health direct billing is an asset. Attention to detail, particularly in proofreading and maintaining accurate records. Ability to manage inventory and supply orders efficiently. Ability to work collaboratively within a team environment while also being self-motivated. Experience in a clinic setting is an asset. At Docere Wellness, we are committed to providing a supportive and holistic environment for both our patients and team members. If you are passionate about wellness and thrive in a dynamic, patient-focused setting, we encourage you to apply for this rewarding opportunity as an Office Manager. Job Type: Full-time Pay: $18.33-$26.00 per hour Benefits: Casual dress Work Location: In person

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