Office Assistant / Order Management Coordinator

Procraft Detroit LLC is seeking a professional, organized, and customer-focused Office Assistant / Order Management Coordinator to support daily operations in our kitchen cabinet business. This role is responsible for managing customer orders, preparing production documentation, supporting communication between office and assembly teams, and ensuring efficient day-to-day office operations. The ideal candidate is detail-oriented, proactive, and able to thrive in a fast-paced environment while maintaining a high level of accuracy and customer service. Key Responsibilities Manage and process customer orders accurately and efficiently Prepare, print, and distribute order documentation for the assembly and production teams Coordinate workflow and communicate order updates between office and manufacturing departments Welcome and assist customers in a professional manner Answer incoming calls and respond to customer inquiries and emails Maintain accurate records, filing systems, and order documentation Perform data entry and support administrative and operational tasks Assist with scheduling, inventory-related office coordination, and internal communications Monitor order status and ensure timely follow-up when needed Support general office administration and daily business operations Qualifications High school diploma or equivalent required Previous experience in office administration, customer service, sales support, or administrative roles preferred Strong computer skills; proficiency in Microsoft Office (Outlook, Word, Excel) is an asset Excellent organizational skills with strong attention to detail Effective verbal and written communication skills Ability to manage multiple priorities and meet deadlines Professional demeanor with a customer-service mindset Ability to work independently and collaboratively within a team environment Preferred Qualifications Experience in cabinetry, manufacturing, construction, home improvement, or a related industry is considered an asset What We Offer Competitive compensation based on experience Supportive and team-oriented work environment Opportunity for growth and professional development Pay: $17.00 - $19.00 per hour Work Location: In person

View the full posting and apply