Office Assistant Lead - Chemotherapy

Description Summary: This position has a high degree of client interaction with minor clinical responsibilities. Responsible for client reception area, clerical tasks, data entry activities, benefits issuance changes as needed. Responsibilities: Coordinates daily business operations of a clinic including monitoring patient registration and patient checkout Ensures compliance with policies and procedures Assists with problem resolution and improvement of patient care Supports customer service standards, researches and reports customer issues and concerns, reviews and addresses patient survey results, under the guidance of the Clinic Manager/Associate Director/Director Responsible for the completion of/or assistance with daily reconciliation processes Reviews daily, weekly, monthly reports and reports trends to supervisor Responsible for the implementation of front-end processes Reviews and researches all information on hold reports to complete the billing process Resolves billing problems with patients and the CBO Advises patients on payment procedures/processes to ensure payments are collected timely Oversees inventory management Issues all check requests and purchase orders, reconciling orders received with original invoices Approves payment of invoices within approval limits Ensures the accuracy of time and attendance records; approves, monitors, and reports overtime Serves as backup to support clinic personnel when necessary Assist with insuring compliance with regulatory standards including JCAHO, OSHA, Conditions of Participation, PI, etc Performs other duties as assigned Requirements: High School Diploma Work Schedule: 5 Days - 8 Hours Work Type: Full Time

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