Network Planning Analyst

Applies expert knowledge of the IT network management process to the support of Exchange networks. The tasks associated with this support may include, but are not limited to, planning and evaluating complex network systems, maintaining network service levels, developing interface applications. Responsible for ensuring internal controls are adhered to in relation to compliance requirements, audit procedures, and security and by following industry best practices and Exchange IT network policies. Monitors and tunes the Exchange network systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major network projects, and provides guidance and advice to developers and users concerning IT network capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the Exchange network systems environment. Coordinates with business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with the Exchange network systems. Responds to telephone calls and email requests for the Exchange network systems. Safeguards physical access to Exchange restricted data, processes and services.

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