National Drayage & Carrier Strategy Manager

POSITION SUMMARY We are seeking a dynamic and innovative National . This key position will be based in our Corporate (HQ) office located in Charlotte, NC reporting to the VP OF Freight Forwarding. As the , you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for maintaining accuracy of shipment information, tracking and tracing of loads, and problem resolution. Our Ocean Drayage Specialist thrive in a fast-paced environment and use their strong communication skills to develop and grow relationships with our carriers. This role provides an excellent opportunity to start your career at De Well Group, with opportunities to grow in Operations, Sales, and Account Management. _____________________________________________________________________________________ PRIMARY DUTIES & RESPONSIBILITIES Strategic Carrier & Vendor Management · Develop and expand strategic drayage carrier partnerships across all major U.S. ports and inland markets. · Identify, qualify, onboard, and manage core drayage vendors to support De Well's national growth strategy. · Lead carrier sourcing initiatives and negotiate competitive pricing, service commitments, and operational agreements. · Build long-term vendor relationships that create capacity advantages and differentiated service offerings. Commercial & Business Development Support · Partner closely with Sales, Account Management, and Customer Service teams to develop transportation solutions that support revenue growth. · Participate in customer presentations, RFQ opportunities, and solution design discussions. · Collaborate with Sales teams to identify market opportunities and implement "Win the Market" strategies. · Develop creative logistics solutions that improve customer satisfaction while maximizing profitability. Continuous Improvement & Innovation · Drive process improvements and encourage innovative transportation solutions. · Think outside the box to develop creative service models that strengthen De Well's competitive positioning. · Leverage technology, analytics, and market intelligence to improve drayage performance and customer experience. Vendor Performance Management · Establish and maintain a vendor scorecard program to evaluate carrier performance. · Conduct quarterly business reviews (QBRs) with core carriers. · Monitor carrier KPIs and implement corrective actions when service standards are not met. · ‘Handle import shipment from start to finish, including but not limited to coordinate door-to-door deliveries, (FCL/LCL) with dispatch, truckers, shipment tracking, custom releases with Brokers in a timely manner · Data entry of shipment details from multiple sources (excel report, email correspondence etc.) · Primary responsibility in data accuracy and integrity · Pre-Alerting delivery carriers of upcoming shipments · Auditing Import shipments to verify all necessary requirements are fulfilled, prior to tender to partner carrier · Dispatching Drayage carriers once delivery requirements are reached · Pro-actively executing drayage payables and billable · Manage communication flow between drayage carriers/central billing team and Account Management team · Optimize all available technology to execute tasks in most efficient/accurate manner possible · Communicate with Global Forwarding Agents, Account Managers and Sales Personnel and collaborate on SOP’s · Understand where you can grow business at a desk level – identify opportunities to Account Management team · Perform other duties as requested or assigned _____________________________________________________________________________________ QUALIFICATIONS Technical · Windows Operating System - Excel/Outlook · Advanced computer knowledge/proficiency (O…

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