National Aftermarket Parts Manager

Who We Are O’Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation and professional growth are at the core of everything we do. Our culture is shaped by our values: Everyone Cares, Driven to Innovate, Let’s Be Curious, Operationally Nimble, and Leverage Collaboration . These values guide how we work together, solve problems, support our customers and grow as a team. We are seeking a National Aftermarket Parts Manager to build and lead the next stage of O’Dell’s Canadian Aftermarket Parts business. This is a hands-on senior commercial and operational leadership role responsible for building the people, processes, regional capacity and commercial engine required to scale three core Aftermarket Parts channels: Outside Sales, Counter Sales and E-Commerce . This role will be central to building a coordinated, scalable and profitable national Aftermarket Parts function while maintaining strong alignment with O’Dell’s regional and branch leadership and AIR’s broader Aftermarket Parts strategy. We welcome candidates based anywhere in Canada. While this role is classified as remote, regular travel to O’Dell offices and branches across the country is an essential part of the position. You’ll spend meaningful time in person with our teams, customers and supplier partners to build relationships, support operations and drive business growth. What You’ll Do Lead the Canadian Aftermarket Parts business. Lead the development and execution of the Canadian Parts strategy and annual operating plan, with accountability for revenue, gross profit, contribution and operating performance. Establish clear expectations by region, branch and channel and maintain accountability against budget and growth objectives. Build regional capability. Develop the people, branch and counter infrastructure, inventory capacity and leadership structure required to support national growth. Build Outside Sales and Counter Sales capacity based on market opportunity and phase in Regional Aftermarket Parts Managers as revenue, staffing and complexity warrant. Build and expand the Parts footprint. Work with O’Dell leadership to establish, expand and improve Parts counters and regional operations. Help determine where investment in facilities, staffing, inventory and customer-facing infrastructure will generate the strongest commercial return. Grow Outside Sales. Develop regional growth plans based on territory potential, customer penetration, product availability and branch capacity. Guide prospecting, account development, pipeline management and sales productivity to expand relationships with contractors, commercial customers, building owners, service organizations and other business customers. Strengthen Counter Sales. Improve growth, profitability, staffing effectiveness and customer experience across the branch network. Establish consistent expectations for service, merchandising, order accuracy, product availability and fulfillment, and evaluate counter investments against customer demand, productivity and expected return. Build and guide e-commerce growth. Work with the Manager, E-Commerce and E-Commerce Specialist to establish and scale O’Dell’s national digital channel. Set revenue, gross-profit, contribution and customer-growth objectives while supporting the continued development of D2C and B2B offerings. Expand digital channels and assortment. Support growth through relevant marketplaces such as Amazon and Walmart, new supplier relationships, drop-ship opportunities and a broader online assortment that complements O’Dell’s existing Parts business. Connect the channels. Ensure e-commerce complements branch, Outside Sales and Counter Sales operations while maintaining clear performance visibility by channel. …

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