Mobile Crisis Dispatch Team Lead

We are hiring for: Mobile Crisis Dispatch Team Lead Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The individual in this position supervises the dispatchers of the Mobile Crisis Team. This individual will assist with answering crisis phone calls, personnel matters, interviewing, hiring, filing and data entry, and covering shifts if needed along with other tasks as determined necessary. The position is typically 9a-5p M-F but will result in additional hours as needed to cover shifts during unexpected absences of other staff. Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Supervision is provided according to supervision requirements. Supervises and directs the work of others to provide quality services Certain services require additional training, experience, education and/or licensure. Calling all compassionate and caring behavioral health licensed professionals who are looking to partner with a community-based service provider offering mental health and substance abuse services where individuals live and work. RHA Behavioral Health Services is looking for dedicated Behavioral Health Team Leaders to lead an interdisciplinary healthcare team providing support to individuals in residential, school, workplace and community settings. In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community. If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Behavioral Health Services where we put people first! Behavioral Health Team Leaders Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Additional responsibilities of the Behavioral Health Team Leader include: Works closely with paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation. Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer need and the PCP. Provides employees with individual-specific training and training in the knowledge, skills, and abilities required by the population and age to be served. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and applying corrective action to employees; addressing complaints and resolving problems. Completes Service Authorization Requests as needed and ensure that current service authorization is in place prior to the provision of any service Provides clinical supervision to all employees Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development. Completes documentation of services including a daily full service note that…

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