Mid-Southwest Regional Sales Manager - Palletizer Division
Columbia Machine, Inc.At Columbia we come to work every day driven by the belief that innovation can transform industries, empower communities, and create a more efficient, sustainable world. With operations spanning five continents and a commitment to excellence in service and support, our purpose extends beyond engineering advanced equipment. We are pioneering innovation and paving a better tomorrow with factory automation solutions worldwide. Summary: Reporting to the North American Sales Manager, this position will be part of the Columbia Machine Palletizer Sales Team and requires close coordination with sales, engineering, and marketing teams to increase sales volumes, maintain customer relationships, and develop new sales channels to increase market share in the assigned territory which includes CO, KS, MO, OK, AR, NM, TX & LA. This is a home office-based position and must be located within the territory, preferably the Dallas-Fort Worth Metroplex. Essential Duties and Responsibilities: Leads sales activities within Assigned Sales Territory Develops target market sales strategy by identifying short-term and long-range sales forecasts for the assigned territory Tracks lost order reporting and analyzes root cause to develop competitive advantage Supports the sales proposal preparation process and reviews Customer Specifications Develops professional presentations targeted at the specific needs of each Customer Travel up to 75% Services existing customer relationships and accounts Serves as the Ultimate Customer Advocate by ensuring that unresolved issues are visible and resolved in a timely manner Maintains and expands our relationship with all accounts and channel partners in the assigned territory Performs regular follow up communication regarding our performance on existing systems and the potential for new projects Develop new customer relationships and accounts Creates and conducts customized technical sales presentations, trainings, and proposals based on information supplied by sales representatives and gathered from existing and potential customers Researches new sales opportunities by becoming familiar with potential new customers and industry niche needs Manages sales channel productivity by driving niche customer solutions and implementing programs to expand the sales pipeline Recommends changes in products & services Evaluates project results, customer feedback and competitive developments from the field and communicates research and development opportunities to the engineering team Consults with engineering, manufacturing, sales, marketing, and service teams on new product developments and provides technical support with new product introductions Provides expertise in systems concepts to provide the most comprehensive solution available Maintains a good rapport with Columbia Machine departments while asking the difficult questions necessary to ensure that solutions are comprehensive and efficient. Utilizes CRM to manage customer relationships Maintains accurate and up to date customer data and opportunities; actively collects and adds market information to the CRM system. Supports internal and external customer service Understands and documents internal and external customer needs and expectations Communicates to appropriate team(s) when an expectation will not be met Contributes to continuous improvement effort Identifies process improvements, makes constructive suggestions for change, and collaborates on implementation Maintains professional and technical knowledge Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications Stays current with developments in Palletizing, Stretch Wrapping, Case Conveying, Pallet Conveying, Labeling and any other technology related to the Palletizing Business Contributes to team effort Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned Skills Proficient in SalesForce.com and Mic…