Manufacturing Production Manager

United HVAC Motors LLC Dover, FL | On-Site Full-Time | 40 Hours per Week Production & Operations Manager If you're a hands-on leader with experience in operations, warehouse management, production, or the HVAC industry—and enjoy improving workflows, leading teams, managing shipping operations, and delivering excellent customer service—this may be the opportunity for you. About the Role United HVAC Motors is seeking an experienced, hands-on Production & Operations Manager to oversee the day-to-day operations of our HVAC electric motor remanufacturing facility. We are looking for a well-rounded operational leader with 2–5 years of relevant management experience in warehouse operations, production, manufacturing, HVAC operations, distribution, or a similar environment. Experience overseeing shipping, order fulfillment, and customer service operations is essential. This is not a desk-only management position. The ideal candidate is comfortable being actively involved in daily operations, leading employees, managing competing priorities, resolving problems, and ensuring work moves efficiently from production through final shipment. The Production & Operations Manager will oversee production, Quality Control, Customer Service, Technical Support coordination, returns, packaging and shipping, inventory coordination, facility readiness, and operational safety. The successful candidate will be someone who can bring structure, accountability, organization, and efficiency to a growing operation while maintaining a strong focus on both employee performance and customer satisfaction. What You'll Do Production & Daily Operations Oversee daily operations across production, warehouse, shipping, and customer service functions. Establish daily operational priorities based on customer orders, inventory availability, production capacity, staffing, and business needs. Monitor workflow, productivity, employee assignments, and operational efficiency throughout the day. Identify and resolve bottlenecks, delays, and workflow inefficiencies. Coordinate between departments to ensure customer orders are processed, produced, packaged, and shipped accurately and on time. Adjust staffing and operational priorities to meet changing business demands. Maintain organized, efficient, and accountable daily operations. Shipping, Order Fulfillment & Warehouse Management Oversee daily shipping, packaging, order fulfillment, and warehouse operations. Ensure customer orders are accurately picked, verified, packaged, labeled, and shipped according to company standards. Monitor shipping deadlines, order backlogs, fulfillment accuracy, and turnaround times. Identify and resolve shipping errors, delayed orders, inventory discrepancies, and fulfillment challenges. Ensure shipping processes are efficient, accurate, and properly documented. Coordinate with Customer Service to address order issues, shipping concerns, returns, and replacements. Maintain organized warehouse, inventory, packaging, and shipping areas. Support inventory tracking, stock organization, and material availability. Identify opportunities to improve shipping efficiency, reduce errors, and streamline order fulfillment. Customer Service & Order Management Oversee daily Customer Service operations to ensure timely, accurate, and professional customer support. Monitor customer inquiries, order processing, returns, warranty claims, replacements, and service-related issues. Ensure customer orders and support requests are handled efficiently and according to company procedures. Work closely with Customer Service employees to resolve escalated customer concerns and operational challenges. Monitor outstanding orders, customer service backlogs, and recurring customer issues. Establish clear expectations for response times, order accuracy, documentation, and customer satisfaction. Identify opportunities to improve communication between Customer Service, Production, Quality Control, and Shipping. Su…

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