Manufacturing Operations & Program Coordinator

Mechanical Specialties LLC is seeking a Manufacturing Operations & Program Coordinator to manage the flow of customer requirements from initial quotation through production and final shipment. This position coordinates customer orders, inventory requirements, manufacturing orders, engineering data, material availability, packaging, and shipping for helicopter cargo hooks, replacement parts, and related products. The position will also support expansion of the company’s product line by coordinating technical-data requests and communications between company engineering personnel and helicopter original equipment manufacturers. This is a hands-on individual-contributor position operating across sales, engineering, procurement, manufacturing, quality, and shipping. Although the position does not currently supervise personnel, it is responsible for actively tracking requirements, identifying gaps, obtaining status, and escalating unresolved issues to the General Manager. The person selected for this position will join Mechanical Specialties at the ground floor of its planned expansion. The successful candidate will help establish scalable processes, tracking systems, performance measures, and interdepartmental workflows as sales volume, product offerings, and staffing increase. Essential Duties and Responsibilities Quotations and Customer Coordination Receive and process requests for quotation for helicopter cargo hooks, replacement parts, and related products. Review each request to verify part numbers, aircraft applications, configurations, quantities, customer requirements, requested delivery dates, and documentation requirements. Coordinate with engineering, manufacturing, procurement, and management when a quotation requires technical, material, cost, or production input. Prepare and issue quotations using management-approved pricing, terms, and estimating methods. Obtain General Manager approval before issuing quotations involving nonstandard pricing, discounts, special terms, development work, unusual delivery commitments, or other exceptions. Maintain accurate records of open quotations, expiration dates, customer communications, and quotation status. Follow up on open quotations and respond promptly to customer questions. Communicate realistic lead times and avoid making delivery commitments that have not been validated by manufacturing, engineering, or procurement. Sales-Order Processing Convert accepted quotations and customer purchase orders into sales orders. Review each purchase order against the applicable quotation before accepting the order. Verify part numbers, revisions, quantities, pricing, delivery dates, shipping instructions, documentation requirements, payment terms, and other customer requirements. Identify and resolve differences between the quotation and purchase order before order acceptance. Obtain management approval for nonstandard contractual requirements or commitments. Issue order acknowledgements and communicate confirmed delivery expectations to customers. Maintain visibility of open sales orders and communicate potential delivery problems before committed dates are affected. Coordinate customer communication regarding order status, schedule changes, shipment information, and other order-related matters. Inventory and Production Planning Monitor inventory levels of completed cargo hooks, replacement parts, subassemblies, and other finished products. Review accepted sales orders, open quotations, historical demand, forecast demand, and anticipated product requirements when evaluating inventory needs. Identify when inventory levels or projected demand require additional production. Balance product availability against the risk of creating unnecessary or obsolete inventory. Maintain accurate visibility of available inventory, allocated inventory, work in process, and projected shortages. Alert the General Manager to inventory conditions that may affect customer deliveries or planned expansion.…

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