Manager, Fleet Operations

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs. Manager, Fleet Operations Position Summary Manage a team of fleet maintenance staff and operations across multiple garages to safely inspect, maintain, operate, and provide emergency repairs for a fleet of 500-1500 units while meeting requirements for reliability, schedule, and cost. Attract, recruit, hire, develop, and retain qualified staff. Communicate clear performance expectations, provide feedback, and effectively manage performance. Participate in bargaining unit contract negotiations within area of responsibility and represent fleet group interests. Partner with operations business unit managers to collaborate on how fleet can best meet their needs and expectations as well as ensure a customer service-oriented approach is adopted by all garages. Essential Responsibilities Manage all aspects of assigned garage operations, including but not limited to vehicle maintenance and repair, parts supply, diagnostics, and quality assurance. Establish production goals, quality controls, operating procedures, and annual clearing budgets. Ensure a safe work environment by conducting high quality safety meetings, site audits, and accident investigations as well as ensuring adequate staffing, tools and equipment in good working condition, spare parts and workspaces are available. Responsible for customer satisfaction at assigned garages by prioritizing assignments and overall workflow of maintenance and repair activity within area of responsibility to ensure operational fleet needs and service requirements are met. Lead bi-weekly meetings with operations business unit managers within area of responsibility to improve efficiency, address issues and concerns, and enhance overall operations to improve customer service and minimize disruptions for business units. Develop strategic insights and opportunities for continuous improvement by analyzing maintenance reports, past and current performance, and inspection data to contribute to Fleet's operational excellence commitments. Identify unfavorable trends and initiate corrective actions to improve effectiveness and eliminate deficiencies. Meet established targets for vehicle availability, customer satisfaction, employee engagement scores, and percent of maintenance/repairs completed on time. Operate in compliance with bargaining unit agreements and vendor contracts within area of responsibility. Oversee hazardous waste disposal and tank inventory management in garages. Ensure strict compliance with federal, state, and local regulations. Minimum Requirements Bachelor's degree in Business, Transportation, Logistics, Engineering, or an equivalent combination of education and experience required. Seven years' experience related to fleet/garage management, truck/equipment repair, transportation, logistics, operations management, or related field required. Previous le…

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