Manager, Customer and Vendor Master Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function Data Analytics & Computational Sciences Job Sub Function Data Engineering Job Category People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America Job Description DePuy Synthes is recruiting for a Manager, Customer and Vendor Master Operations. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Job Overview The Manager, Customer and Vendor Master Operations is a global role within the Supply Chain Services capability, providing operational leadership and systems enablement to Global Supply Chain. Sitting within Supply Chain & Operations (SC&O) Systems, this role owns the integrity, governance, and performance of customer and vendor master data and related operational processes that underpin planning, manufacturing, logistics, and distribution. This position plays a critical role in ensuring scalable, compliant, and efficient supply chain operations by aligning customer and vendor master operations with enterprise systems, controls, and transformation priorities. Key Responsibilities Lead global Customer and Vendor Master Operations for Supply Chain, ensuring accurate, complete, timely, and policy-compliant creation and governance of customer and vendor records across SC&O systems. Own and continuously improve end-to-end customer and vendor master data processes, including request intake, validation, approval, creation, change, blocking, deactivation, and duplicate prevention that support supply chain execution and reporting. Partner with Commercial, Procurement, Finance, Global Supply Chain, Finance, IT, and Shared Services to translate align master data design with operational and business requirements into standardized customer and vendor data processes and rules. Serve as a key systems leader for customer and vendor master capabilities in ERP and adjacent systems, supporting enhancements, integrations, data migrations, testing, and transformation initiatives. Maintain governance, controls, segregation-of-duties requirements, standard operating procedures, and evidence needed to support audit readiness, privacy, compliance, and regulatory obligations. Lead, coach, and develop a global team and/or matrixed resources, fostering a culture of accountability, continuous improvement, and c…

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