Manager, 3PL Operations USA - Barebells & NOCCO

Vitamin Well Group develops premium functional drinks, snacks and protein products designed for modern, everyday life and on-the-go consumption. Our portfolio includes Barebells, NOCCO and Vitamin Well. With over 750 employees and revenue of more than SEK 10 billion, we are present in over 50 markets, with our headquarters in Stockholm and local teams and partners around the world. Our growth is driven by a focus on building strong brands, creating products with uncompromising taste and clear functionality, and consistently raising the bar across our categories.Vitamin Well Group in the USVitamin Well made its debut in the US market in 2019, initially introducing NOCCO, followed by the launch of Barebells in 2020. Since then, the company has witnessed remarkable growth, with its products now widely available across the country in various gyms, gas stations, and grocery stores. Our team is characterized by its high level of engagement, agility, and a shared passion for ensuring our brands become a staple in households across the US.The US market has rapidly emerged as having one of the most significant volume increases across our markets. In response to this success, we have developed and launched products specifically designed to meet the unique preferences and needs of the US consumer.About The RoleA 3PL (Third-Party Logistics) Operations Manager is responsible for managing the daily operations of logistics services outsourced to third-party providers. This includes overseeing warehouse operations, transportation, inventory management, order fulfillment, and returns processing while ensuring that service levels meet client expectations and contractual agreements. This person will play a critical role in managing 3PL relationships, particularly ecommerce fulfillment providers. The ideal candidate has Ecommerce/Amazon operations expertise, operational excellence, and a knack for communication and cross-functional collaboration.The Position:Fulfillment, Warehouse and Inventory Management:Supervising intake, putaway, picking, packing, shipping, and cycle counting to maintain accurate inventory and efficient warehouse flowEnsuring timely delivery of goods, optimizing routes, and managing carrier relationshipsEnsure seamless onboarding and execution of new productsSystems & Continuous Improvement:Drive operational efficiencies, continuous improvement initiatives, and cost-savingsOwn and scale our D2C and Amazon 3P distribution strategy (FBM/FBA), including cost management and margin optimization with HQ, Operations, Digital Sales, Marketing and FinanceOwn order and fulfillment data integrity within ERP (e.g., D365, NetSuite, SAP).Manage order flows, and integrate ecommerce platforms with other systems like ERP, OMS, or WMSPerformance Monitoring:Track KPIs such as throughput, order cycle time, picking accuracy, dock-to-stock time, and cost per order, and taking corrective actions when necessaryMonitor Digital Sales and Amazon-specific fees (e.g. FBA, storage, removal, labeling) and adjust operations proactively to minimize costs and protect marginsMonitoring adherence to safety regulations, quality standards, and contractual obligationsDevelop and maintain 3PL/ Amazon operational reporting and dashboards to provide insights to leadership, finance and support data-driven decisionsCross-Functional Collaboration:Act as the operational bridge between 3PL, Sales, Supply Planning, Marketing & FinanceAlign on order priorities, service levels, and customer commitments.Support Sales & Operations processes by providing insights on order trends, service performance, and risks.Partner with Finance on invoicing accuracy, accruals, deductions, and dispute resolution.Serve as the primary Operations point of contact for 3PL/Amazon fulfillment and compliance; ensure all inventory, packaging, labeling, and data requirements are met to avoid chargebacks, suppression, or delaysCoordinate kitting and repack projects at the warehouse — managing schedulin…

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