Maintenance Dispatch Coordinator
TalentHopThis is a Fully Remote Job About Our Client: The organization operates within the defense and intelligence services industry, providing professional support primarily to the Department of Defense and other U.S. Government agencies. As part of a larger strategic business unit specializing in military, intelligence, and operations support, this team delivers scalable intelligence operations and cyber support services. The organization manages extensive contracts and maintains a significant workforce distributed nationally and internationally. About the Opportunity: The MAINTENANCE DISPATCH COORDINATOR role is responsible for managing and distributing work orders to service crews based on customer service requests. This position supports the efficient maintenance and repair of government mobile and stationary equipment, ensuring service delivery meets customer satisfaction. The role is essential to maintaining operational readiness and involves shift work including nights, weekends, and holidays. Responsibilities: Receive, record, and distribute work orders to service crews Manage repairs and services on government equipment Record detailed customer and service information Prepare work orders and notes Schedule service calls and dispatch crews using government software Confirm satisfactory service performance with customers Maintain records of service calls and work orders Communicate orders and instructions to crews and departments via radio or phone Perform other assigned duties Requirements: High school diploma or GED; associate degree preferred Minimum 2 years in help desk or customer service, preferably maintenance environment Experience with HTEE preferred Valid driver's license U.S. Citizenship Ability to pass CBP Background Investigation Strong organizational, prioritization, multitasking skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Effective oral and written communication skills Willingness to work shifts including nights, weekends, and holidays Pay Range and Compensation Package: Estimated Salary/Wage USD 17.36 per hour up to USD 33.05 per hour Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.