Luxury Jewelry Store Manager

Pay: $65,000.00 - $80,000.00 per year Job description: Pay: $60,000.00 - $80,000.00 per year Job description: Job post summary Pay: $60,000.00 - $80,000.00 per year Job description: Store Manager Jewelry Retail Sales Richmond KY Location: 841 B Eastern Bypass, Richmond, KY 40475 Compensation: $50,000 to $60,000 salary based on experience, plus commission on personal sales, plus manager bonuses tied to store sales goals and margin performance Type: Full-time About Gwen’s Fine Jewelry Gwen’s Fine Jewelry is a relationship-driven retail jewelry store serving Richmond, KY, and the surrounding communities. We specialize in engagement rings, fine jewelry, repairs, and custom design while delivering a high-level customer experience. Our team is family-oriented, performance driven, and focused on growth, accountability, and celebrating customer milestones. Position Overview We are seeking a Store Manager with strong retail sales leadership experience to lead daily operations, drive sales performance, and develop a high performing team. This role is responsible for sales management, staff development, inventory control, customer experience, and execution of marketing and in store events. This is a hands on leadership role for a motivated self starter who can coach, hold accountability, and lead by example on the sales floor. Key Responsibilities Sales Leadership and Team Development Recruit hire onboard and train retail sales associates Lead daily huddles and ongoing sales training Coach the sales team on closing techniques clienteling and customer experience Provide monthly performance reviews and clear feedback Hold the team accountable to sales goals and KPIs Sales Performance and KPIs Drive total store sales and average transaction value Monitor repair sales and quality control Increase care plan attach rate and add on sales Drive credit applications and approvals Ensure consistent client outreach and appointment setting Retail Operations and Inventory Management Maintain strong inventory levels on top selling items Oversee receiving tagging and merchandising standards Ensure showroom presentation meets luxury retail expectations Manage daily operations opening and closing procedures Customer Experience and Sales Execution Lead by example on the sales floor delivering exceptional customer service Support engagement ring sales custom design and repair intake Ensure consistent follow up with clients to drive repeat and referral business Marketing and Events Execute in store promotions and seasonal marketing campaigns Lead event planning and follow up to drive traffic and sales Support outreach efforts through calls texts and clienteling Margin and Financial Performance Maintain pricing discipline and protect gross margin Manage discounting and ensure profitability targets are achieved Qualifications 3 plus years of retail management experience preferably in jewelry sales luxury retail or commissioned sales Proven ability to lead a sales team and consistently achieve sales goals Strong understanding of retail sales process including discovery presentation and closing Experience with jewelry sales repairs custom orders or willingness to learn Strong leadership communication and organizational skills Self motivated results driven and detail oriented Compensation and Benefits Salary $50,000 to $60,000 based on experience Commission on personal sales Manager bonuses tied to store performance and margin Paid time off Employee discount Flexible schedule based on business needs Schedule Full time position Weekend and holiday availability required during peak retail seasons How to Apply Apply through Indeed and attach your resume Applications without a resume will not be considered Include details on sales performance KPIs you have managed and a recent team success Benefits 401 k Employee discount Flexible schedule Paid time off Relocation assistance Work Location In person Benefits: 401(k) matching Employee discount Benefits: Emp…

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