Logistics Planner

Rookery Home Delivery Large-item delivery without the guesswork. Rookery Home Delivery provides scheduled delivery and in-home placement of furniture, appliances, fitness equipment, and other large consumer products. Retailers use the company’s network of nine regional hubs to manage delivery appointments, local carrier capacity, customer updates, and returns. The company employs approximately 640 people across hub operations, route planning, customer care, technology, finance, and carrier management. Logistics Planner Location: Houston, Texas Work arrangement: On-site at the Houston logistics hub Employment: Full-time, hourly, and overtime-eligible Schedule: Monday–Friday, generally 7:00 a.m.–3:30 p.m. Hours: 40 hours per week; approximately one rotating Saturday every five weeks with another scheduled day off Pay: $34–$40 per hour, depending on relevant experience and qualifications Overtime: 1.5 times the regular hourly rate for hours worked over 40 in a workweek Regular annual earnings: Approximately $70,720–$83,200, excluding overtime and bonuses Additional compensation: Annual operational-performance bonus with a target of 5% of eligible earnings Reports to: Network Planning Supervisor Travel: Up to four local carrier or customer-site visits per year Direct reports: None About the role The Logistics Planner builds delivery plans for furniture, appliances, and other large products moving through the Houston hub. You will match daily order volume with available trucks, delivery areas, customer time windows, product requirements, and driver capacity. The position combines planning, problem-solving, system work, and communication with hub employees, customer-service teams, retailers, and contracted carriers. It does not include direct supervision of drivers or warehouse employees. What you’ll do Review upcoming orders, customer time windows, delivery addresses, product dimensions, and service requirements. Build daily route plans using the transportation-management system. Match route volume with available vehicles, driver teams, and carrier capacity. Identify routes that exceed planned distance, stops, weight, or working-time limits. Coordinate with the hub when products are missing, damaged, delayed, or not ready for loading. Replan deliveries affected by vehicle problems, severe weather, customer changes, or unexpected order volume. Provide customer-service teams with accurate information about delays and revised delivery plans. Confirm carrier assignments, route acceptance, arrival times, and required documentation. Review completed routes for late deliveries, excessive mileage, failed stops, overtime, and recurring planning problems. Maintain planning notes, carrier communication, exception reasons, and route changes in the transportation system. Help improve delivery zones, standard route times, capacity forecasts, and peak-season plans. Participate in a rotating Saturday planning schedule approximately once every five weeks. What we’re looking for Candidates should meet one of the following experience combinations: At least one year of experience in logistics, transportation, route planning, dispatch, distribution, inventory, or supply-chain operations. At least two years of experience in customer operations, scheduling, order management, field-service support, or another role involving time-sensitive planning. You will also need: Strong organization and the ability to adjust several connected plans when conditions change. Working knowledge of spreadsheets, including filtering, sorting, lookups, and basic formulas. Clear written and verbal communication with drivers, carriers, hub employees, and customer-service teams. Comfort reviewing maps, delivery windows, route duration, capacity, and order details. The judgment to escalate a plan that would create unsafe, unrealistic, or noncompliant working conditions. The ability to work from the Houston hub during the scheduled shift.…

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