Logistics Operations & Carrier Sales Coordinator
ConfidentialLogistics Operations & Carrier Sales Coordinator Company: LTR Intermodal Position: Logistics Operations & Carrier Sales Coordinator Employment Type: Full-Time Location: Kansas City, Missouri / Remote Position Reports To: Operations Manager About LTR Intermodal LTR Intermodal is a growing transportation and logistics company that connects shippers and manufacturers with reliable transportation carriers. We help businesses move freight efficiently while providing trucking companies with quality freight opportunities. We are looking for a motivated, organized, and results-driven Logistics Operations & Carrier Sales Coordinator to help grow our customer and carrier network and manage freight from beginning to end. Position Summary The Logistics Operations & Carrier Sales Coordinator will be responsible for finding and communicating with shippers, securing freight opportunities, posting loads to load boards, sourcing and recruiting qualified carriers, negotiating transportation rates, and coordinating shipments through completion. This person will play an important role in the day-to-day growth of LTR Intermodal and should be comfortable making a high volume of phone calls, sending emails, negotiating with carriers, following up with customers, and solving problems quickly. The ideal candidate is a strong communicator who is persistent, organized, sales-minded, and comfortable working in a fast-paced transportation environment. Key ResponsibilitiesShipper & Customer Development Identify and contact potential shippers, manufacturers, distributors, and businesses with transportation needs. Make outbound phone calls, send emails, and conduct follow-ups with prospective customers. Develop relationships with shippers and learn their transportation needs. Obtain shipment details including origin, destination, commodity, equipment requirements, pickup/delivery dates, and special requirements. Request and negotiate freight rates with customers. Maintain consistent follow-up with prospective and existing customers. Build and maintain a pipeline of potential shipping customers. Work toward developing long-term relationships rather than one-time transactions. Load Management Receive and review customer load information. Enter freight information accurately into company systems. Post available loads on appropriate freight/load boards. Write clear and accurate load postings to attract qualified carriers. Monitor load boards and carrier responses. Update load information as needed. Track available freight and ensure loads are covered in a timely manner. Carrier Recruiting & Sales Identify and contact qualified trucking companies and owner-operators. Recruit new carriers to LTR Intermodal's carrier network. Maintain relationships with reliable carriers. Verify carrier information and ensure required documentation is completed before dispatching freight. Contact carriers by phone, email, and load boards. Negotiate carrier rates while maintaining appropriate company margins. Match available freight with the appropriate carrier, equipment, location, and schedule. Develop a dependable network of carriers for recurring lanes and customers. Shipment Coordination Coordinate shipments from pickup through delivery. Communicate pickup and delivery information to carriers. Monitor shipment status and communicate updates to customers. Follow up with drivers and carriers regarding delays, changes, or issues. Resolve transportation problems quickly and professionally. Maintain accurate shipment records. Obtain and organize required documentation, including rate confirmations and proof of delivery. Communicate effectively with shippers, carriers, drivers, and internal management. Administrative & Operations Responsibilities Maintain accurate records of customers, carriers, loads, rates, and shipments. Update CRM, transportation management systems, spreadsheets, and other company systems. Track load profitability and transportation costs. Follow company procedur…