Logistics Manager (Import Operations) - Mandarin Chinese Bilingual
Fenchem IncLogistics Manager (Import Operations) Job Location: Chino CA (On-site) Employment: Full-Time FLSA Status: Nonexempt About Us Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries. Learn more at: https://www.fenchem.com. Job Summary We are seeking a bilingual Mandarin/English Logistics Manager with hands-on experience managing US import operations. This role oversees international freight, customs clearance coordination, port-to-warehouse transportation, and domestic distribution while leading daily logistics activities. This role also works closely with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation while supporting continuous operational improvement. Responsibilities · Develop and implement effective logistics strategies to ensure timely import of goods from international suppliers, including China, and distribution throughout the US. · Manage relationships with shipping lines, freight forwarders, customs brokers, carriers, and logistics service providers to ensure timely and cost-effective transportation. · Oversee end-to-end supply chain activities, including international transportation, inbound and outbound shipments, warehousing, inventory management, and order fulfillment. · Ensure compliance with applicable US and international trade regulations, customs requirements, and import/export documentation. · Identify opportunities to reduce transportation costs, improve operational efficiency, and enhance service levels. · Coordinate with Warehouse, Sales, and Procurement to align logistics operations with business needs. · Develop logistics KPIs to evaluate performance, identify issues, and drive continuous improvement. · Lead the logistics team, establish priorities, monitor workflow, and foster a collaborative environment. · Stay current on logistics industry trends, transportation market conditions, technology, and regulatory changes affecting international trade and supply chain operations. · Perform other logistics-related projects as assigned by management. Required Skills · Fluency in both Mandarin Chinese and English is required. · BA degree in Logistics, Supply Chain Management, or related field. An advanced degree is a plus. · 3+ years of US import logistics experience, including ocean freight, customs clearance coordination, and port-to-warehouse transportation, plus experience leading logistics operations. · Strong knowledge of import/export regulations and customs clearance, with experience in China-US trade. · Experience with freight forwarders, customs brokers, carriers, and logistics service providers. · Experience with logistics software and ERP systems. SAP experience is strongly preferred. · Strong negotiation skills with the ability to evaluate freight costs and transportation options. · Strong communication skills with the ability to coordinate effectively across departments. · Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment. Compensation & Benefits · Base Pay : $33.70 ~ $36.10/hour, based on logistics background · Performance Review : potential raise after 90 days, 6 months, or 1 year based on performance Benefits · Health Insurance : medical, dental, vision covering dependents; 100% employer paid options available · Retirement Plan : 401(k) with employer matching up to 4% · Paid Sick Leave (PSL) : 40 hours per year · Paid Time Off (PTO) : 7 days to start, increases with tenure; additional PTO via rewards program · Paid Holidays : 13 company-paid holidays per year · Additional Perks : employee reward programs, birthday treats, complimentary office snacks Pay: $33.70 - $36.10 …