Logistics & Inventory Specialist

About the Role We’re hiring a Logistics & Inventory Specialist for a growing company that develops and manufactures medical simulation products used by physicians and medical device companies for procedural training in the U.S. and internationally. This is a hands-on role supporting day-to-day shipping, inventory, receiving, and fulfillment operations. You’ll work closely with the Logistics Manager to keep products and materials moving accurately and on schedule, including customer shipments, training-course logistics, trade shows, and international deliveries. The ideal candidate has solid shipping and inventory experience, strong attention to detail, and the ability to independently manage priorities when needed. What You'll Do Shipping & Fulfillment Pick, pack, and prepare customer orders accurately and on time. Clean, inspect, and perform basic testing of equipment before shipment. Create FedEx and UPS shipments and coordinate LTL freight. Prepare shipping documentation for domestic and international orders. Prepare commercial invoices, HS code information, and customs documentation as needed. Coordinate shipments to and from training courses, workshops, and trade shows. Track shipments and resolve delayed, damaged, or lost deliveries with carriers. Inventory & Receiving Maintain accurate inventory records and perform regular cycle counts. Monitor stock levels and communicate reorder needs. Receive incoming materials and verify quantities against purchase orders and documentation. Identify and resolve inventory discrepancies. Keep materials and finished goods organized and properly stored. Vendor & Carrier Coordination Follow up with suppliers regarding open orders and expected delivery dates. Communicate with FedEx, UPS, freight carriers, vendors, and internal teams regarding shipment status and issues. Process & Team Support Maintain accurate shipping and inventory procedures and records. Track and report basic shipping and inventory metrics. Keep the shipping and inventory area clean, safe, and organized. Manage routine logistics activities independently when the Logistics Manager is unavailable. Identify and help implement improvements to shipping and inventory processes. Assist with training or supporting other team members as needed. Qualifications Required 5+ years of experience in shipping, logistics, inventory control, fulfillment, receiving, or a closely related field. Hands-on experience using FedEx, UPS, or similar shipping systems. Experience with picking, packing, shipping documentation, receiving, and inventory control. Strong Microsoft Excel or Google Sheets skills. Strong attention to detail and organizational skills. Clear written and verbal communication skills. Ability to prioritize work and complete tasks independently. Ability to work full-time on-site in Bolton, MA. Ability to perform the essential physical duties of the position, including lifting and moving packages weighing up to 50 lbs., with or without reasonable accommodation. Preferred Experience with international shipping and customs documentation. LTL freight experience. Experience with inventory or ERP systems such as QuickBooks, Fishbowl, NetSuite, or similar platforms. Trade show, event, or training-course logistics experience. Experience in medical device, manufacturing, or another regulated environment. Previous experience training employees, leading a small team, or documenting work procedures. Compensation & Benefits $25–$32 per hour, based on relevant experience. Overtime at 1.5× the regular hourly rate for eligible hours worked over 40 per week. Health insurance. Dental insurance. Vision insurance. Paid time off. Paid holidays. Opportunity to take on additional responsibility as the company grows. Employment Eligibility Applicants must be legally authorized to work in the United States. Employment eligibility will be verified in accordance with applicable federal requirements. Equal Employment Opportunity Th…

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