Logistics & Customer Service Specialist

Position Summary This key role offers an excellent opportunity in a growing business. Working with an experienced team member, you will coordinate customer orders, outbound shipments, trucking logistics, and documentation. Communicate with customers, drivers, production, and sales teams to ensure timely, accurate deliveries. Every day is different in our fast-paced environment. We seek a problem-solver who adapts quickly, communicates professionally, and excels in customer service, organization, and attention to detail. Primary Responsibilities Process customer orders accurately and efficiently. Coordinate outbound shipments with customers and transportation providers. Dispatch truckloads and communicate schedule updates. Prepare shipping paperwork and maintain accurate records. Monitor inventory and verify shipping and load accountability. Assist with quality control and shipping accuracy. Work closely with production, sales, customers, and drivers to keep operations running smoothly. Provide general administrative support for daily operations. Pay: $23.00 - $28.00 per hour Expected hours: 43.0 – 50.0 per week Benefits: 401(k) matching Dental insurance Health insurance Health savings account Paid time off Retirement plan Work Location: In person

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