Logistics Coordinator

Company Introduction: CapLink Logistics, Inc. is a 3rd party freight management company focus on exceptional customer service in the manufacturing, retail, food, and beverage industries. Linking our customers with the most strategic carrier capacity to provide exceptional service is our focus. Our strategy is to develop personal relationships with our customers while maintaining authenticity, transparency, and trustworthiness. Build better relationships, processes, technology, and solutions. Here at CapLink, we shape these values into everything we do to stay ahead of the forever evolving Supply Chain. Looking for self driven, highly motivated individuals to join our team in a fast pace environment! Role Responsibilities : · Coordinate and manage freight shipments from pickup through final delivery. · Communicate with carriers, drivers, customers, and internal team members to ensure shipments move according to schedule. · Track shipments and proactively monitor load status to identify and resolve delays or service issues. · Schedule pickups and deliveries while ensuring accurate shipment information. · Provide timely shipment updates to customers and carrier partners. · Build and maintain strong working relationships with carriers and customers. · Troubleshoot transportation issues and implement solutions to minimize disruptions. · Maintain accurate shipment records, documentation, and load information. · Utilize transportation management systems (TMS), email, and other software to manage daily operations. · Assist with daily operational tasks and collaborate with team members to meet company goals. · Deliver exceptional customer service while maintaining professionalism and attention to detail. Role Requirements: · Strong written and verbal communication skills. · Excellent organizational skills and attention to detail. · Ability to multitask, prioritize deadlines, and adapt in a fast-paced environment. · Strong problem-solving skills and a proactive approach to challenges. · Comfortable using computers, email, Microsoft Office, and other business software. · Dependable, self-motivated, and able to work independently as well as part of a team. · Professional attitude with a strong commitment to customer satisfaction. Pay: $40,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Vision insurance Work Location: In person

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