Logistics and Operations Coordinator

Job Overview Hunter Logistics Ltd., one of Canada’s largest and fastest-growing suppliers of control label products in Canada, we’re looking for a Logistics and Operations Coordinator to coordinate shipping administration, support daily operations, and maintain effective communication between our office, warehouse, vendors, distributors, and transportation providers. This position requires someone who understands the administrative side of shipping and supply chain operations, is comfortable working with computer systems, and has experience overseeing daily operational activities. The successful candidate will take ownership of routine logistics matters, resolve issues independently within their responsibilities, and ensure that accurate information reaches the right people at the right time. A key priority is developing a thorough understanding of how our office and warehouse operate, identifying gaps in communication or processes, and establishing clear expectations and consistent follow-through across both teams. Key ResponsibilitiesShipping Administration and Coordination Coordinate the administrative requirements for inbound and outbound shipments, including carrier bookings, pickup arrangements, delivery appointments, and shipping instructions. Prepare and review bills of lading, packing lists, shipping labels, and related documentation using established company templates. Verify shipment details, including product quantities, delivery addresses, purchase order numbers, reference numbers, and customer or distributor requirements. Monitor shipment progress, follow up on outstanding deliveries, and communicate delays or changes to the appropriate parties. Maintain accurate shipping records, tracking information, delivery confirmations, and supporting documentation. Work with the warehouse and transportation providers to investigate and resolve shipping discrepancies, shortages, missed pickups, and delivery issues. Vendor, Distributor, and Carrier Communication Serve as a primary contact for routine logistics matters involving vendors, distributors, carriers, and other external partners. Communicate professionally and effectively through email, telephone, shipping platforms, and customer or distributor portals. Obtain missing information, confirm requirements, answer routine shipping questions, and coordinate solutions directly with the appropriate parties. Take ownership of inquiries and outstanding issues through to resolution, keeping internal teams informed of developments that affect their work. Escalate issues requiring management decisions with a clear explanation of the problem, operational impact, and proposed solution. Office and Warehouse Coordination Learn the responsibilities and workflows of key office personnel, including how orders, purchasing, inventory information, customer requirements, and shipping instructions are managed. Act as a central point of coordination between the office and warehouse, ensuring both teams understand current priorities, deadlines, responsibilities, and operational constraints. Confirm that the warehouse receives complete and accurate information needed to execute orders and shipments. Provide the office with timely, reliable updates on warehouse progress, shipment readiness, outstanding tasks, and operational concerns. Identify communication gaps, clarify conflicting instructions, and help resolve differing expectations using accurate records and agreed priorities. Coordinate brief operational discussions as needed to confirm upcoming requirements, address outstanding issues, and assign follow-up actions. Daily Operations and Process Improvement Coordinate daily logistics priorities with office personnel and warehouse leadership to support efficient operations and timely order completion. Monitor outstanding orders, shipping schedules, and administrative tasks to identify potential delays or bottlenecks. Apply previous operational management experience to organize wo…

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