Logistics and customer services

Company description Freight forwarding Job description Provide excellence in customer service and a first place of contact for client and overseas agents’ inquiries, concerns and complaints. Special attention to key assigned accounts. Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing. Assist the import/export operation (air, ocean, freight, and sales), ensure accurate processing of paperwork to minimize errors. Provide shipment information for import/export customers and support the sales department in negotiating rates and quotes for services Coordinate shipments and send pre-alert notices to customers and related departments as required. Assist the department manager in the effective maintenance of the companies SOP Job Types: Full-time, Permanent Pay: $50,000.00-$60,000.00 per year Benefits: Dental care Extended health care Life insurance Paid time off Vision care Work from home Language: Chinese (Mandarin or Cantonese) (preferred) Work Location: In person

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