Logistics Account Manager

Now Hiring – Account Manager (3PL) Account Manager – Freight Brokerage Wellington Group of Companies Salary: $60,000–$70,000 annually, based on experience Position: Permanent, full-time Schedule: Monday to Friday, 8:00 a.m.–5:00 p.m., with a one-hour unpaid lunch Know freight? Build relationships? Make things happen? At Wellington Group of Companies, we’re looking for an experienced logistics professional who enjoys negotiating, finding solutions and taking ownership of results. As an Account Manager, you’ll connect customer freight needs with reliable carrier capacity. You’ll build strong relationships, negotiate competitive rates and keep freight moving while protecting service quality and profitability. If you thrive in a busy brokerage environment and take pride in following through, we’d like to meet you. About Wellington Wellington Group of Companies provides transportation and supply chain solutions across dry and refrigerated truckload, LTL, intermodal, ocean, expedite and warehousing. Our team brings together transportation knowledge, responsive service and a practical approach to solving our customers’ challenges. What you’ll do Own your assigned freight: Prioritize shipments, secure suitable equipment and reliable capacity, and meet pickup and delivery requirements. Negotiate with confidence: Secure competitive carrier rates, understand load profitability and work within approved pricing guidelines. Build lasting relationships: Develop trusted customer and carrier partnerships through clear communication, dependable service and follow-through. Grow our carrier network: Proactively contact carriers, identify capacity in key lanes and turn successful spot bookings into recurring partnerships. Stay ahead of problems: Anticipate capacity shortages, respond quickly to cancellations and escalate service risks with practical recovery options. Coordinate effective handoffs: Work closely with customer service, dispatch and tracking teams so shipment requirements and outstanding issues are clearly communicated. Maintain accurate records: Keep shipment details, rates, appointments, carrier confirmations and supporting documents current in the Transportation Management System. Protect quality and compliance: Follow carrier qualification, insurance, safety and identity verification procedures, and promptly flag concerns. Deliver measurable results: Work toward established gross profit, freight coverage, carrier development and service targets while identifying ways to improve. What you bring At least three years of transportation and logistics experience, preferably in a 3PL or freight brokerage environment. Demonstrated experience sourcing carriers, negotiating rates and coordinating freight. An understanding of transportation pricing, gross profit and the impact of procurement decisions. Strong knowledge of Canadian and U.S. geography, freight lanes, transit times and equipment requirements; Mexico experience is an asset. Confident communication and relationship-building skills, including comfort making proactive outbound carrier calls. The ability to prioritize competing deadlines, solve problems and make sound decisions under pressure. Strong attention to detail and ownership of your work. Experience with transportation management systems and Microsoft Office; CRM and reporting experience are assets. A collaborative approach and the ability to work independently. What success looks like You build a dependable carrier network, cover freight on time and contribute to profitable account growth. Your records are accurate, your handoffs are clear, and customers and colleagues know they can count on you to follow through. What we offer Annual base salary of $60,000–$70,000 , based on experience. Quarterly bonus opportunities tied to established KPIs and program terms. Group benefits after 90 days, with the company paying 50% of the monthly premium. Paid sick leave i…

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