Lighting Warehouse Manager

CrowdSync | Live Event Technology About CrowdSync CrowdSync is a live event technology company specializing in interactive LED lighting products and crowd engagement experiences for concerts, festivals, arenas, and large-scale events. We're looking for an experienced, highly organized Warehouse & Operations Manager to oversee our equipment, inventory, quality control, and day-to-day warehouse operations. This is a hands-on leadership role for someone with a background in professional lighting, AV production, or live event technology who thrives in a fast-paced environment, takes ownership, and knows how to keep things running smoothly. This will be a onsite in person role at our operations warehouse in Downtown Brooklyn. Key Responsibilities Warehouse & Inventory Management Oversee daily warehouse operations, including receiving, organizing, preparing, and shipping equipment. Manage inventory tracking systems to maintain accurate records of all equipment, road cases, accessories, and supplies. Track road cases and equipment coming in and going out for events, ensuring everything is accounted for. Maintain an organized, efficient warehouse with clearly labeled equipment and designated storage areas. Coordinate equipment returns, inspections, repairs, and restocking following events. Quality Control & Equipment Preparation Lead quality control procedures to ensure all equipment is fully tested, functional, and event-ready. Oversee equipment preparation, packing, labeling, and shipment verification. Identify damaged or malfunctioning equipment and coordinate repairs or replacements. Develop and maintain checklists and standard operating procedures for equipment testing, packing, and returns. Maintain a high standard of accuracy and attention to detail, ensuring equipment arrives at events complete and ready for deployment. Logistics & Event Operations Coordinate closely with logistics partners, shipping providers, and event production teams to manage equipment deliveries and returns. Plan equipment movements across multiple simultaneous events, often with tight turnaround times. Quickly troubleshoot last-minute equipment, shipping, or scheduling issues. Ensure shipments are properly packed, documented, and dispatched on schedule. Work with internal teams to forecast equipment needs and maintain availability for upcoming events. Team Leadership Lead and manage warehouse staff, establishing clear expectations, accountability, and efficient workflows. Train team members on equipment handling, QC procedures, inventory tracking, and warehouse safety. Prioritize tasks and manage resources effectively during high-volume periods. Continuously improve warehouse systems, processes, and operational efficiency. Qualifications Required Experience working in professional lighting, AV production, live events, or a related technical equipment environment. Previous warehouse management experience Compensation: $65,000 - $75,000+

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