Licensed Customs Broker / Senior Entry Writer

Job Overview:
- We are looking for an experienced and hands-on Licensed Customs Broker \/ Senior Entry Writer to manage customs entries from start to finish while providing technical guidance, regulatory oversight, and support to the import team.
- The ideal candidate has extensive experience in U.S. customs brokerage, strong knowledge of U.S. Customs and Border Protection (CBP) regulations, and t
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he ability to independently process and troubleshoot complex import transactions.
- Experience with Descartes (One View) customs brokerage software is strongly preferred.
- This is a hands-on operational role, not a compliance-only or management-only position.
- The successful candidate must be comfortable preparing customs entries, communicating with customers, resolving regulatory issues, reviewing team members' work, and training less-experienced employees.
Customs Entry Processing:
- Prepare, review, transmit, and monitor customs entries from start to finish.
- Process air and ocean imports, as well as border-crossing shipments.
- Review commercial invoices, packing lists, bills of lading, arrival notices, and other entry documentation.
- Enter and validate shipment information using Descartes or other customs brokerage systems.
- Prepare and transmit entry summaries, In-Bond transactions, and related customs documentation.
- File and monitor Importer Security Filing (ISF) submissions when required.
- Monitor entry status and resolve rejects, holds, examinations, and requests for information.
- Prepare post-entry corrections and other necessary entry adjustments.
- Maintain accurate, complete, and audit-ready electronic entry files.
Regulatory Compliance:
- Ensure import transactions comply with CBP regulations, 19 CFR, Partner Government Agency (PGA) requirements, and applicable procedures.
- Research and provide guidance on HTS classification, customs valuation, country of origin, admissibility, and special trade requirements.
- Identify incomplete, inconsistent, or potentially noncompliant information before filing entries.
- Review complex, high-risk, or unusual transactions requiring licensed oversight.
- Support compliance with CBP expectations for Responsible Supervision and Control.
- Monitor regulatory developments and communicate important changes to management and the import team.
Customer and Account Support:
- Communicate directly with customers regarding missing documentation, classification questions, PGA requirements, and other customs matters.
- Manage assigned customer accounts and provide responsive, professional service.
- Explain customs requirements clearly and help customers resolve documentation and compliance issues.
- Coordinate with carriers, airlines, steamship lines, terminals, warehouses, and other relevant parties.
- Escalate significant customer service or compliance concerns to management.
Team Guidance and Training:
- Provide technical guidance to Import Specialists, Customs Entry Clerks, and other team members.
- Review customs entries and supporting documents prepared by less-experienced employees.
- Assist with classification, valuation, country of origin, PGA, admissibility, and documentation questions.
- Train and mentor team members on entry procedures, compliance requirements, and customs systems.
- Promote consistent standards for accuracy, timeliness, documentation, and customer service.
Process Improvement:
- Identify recurring entry, documentation, and compliance issues.
- Recommend practical improvements to procedures, workflows, and documentation standards.
- Help standardize entry review and recordkeeping practices.
- Support import data cleanup and the development of practical customs procedures.
- Help reduce preventable entry corrections, rejections, delays, and CBP holds.
Location: Houston, TX, USA
Skills required for this job:
• Customs procedures
• Customs regulations

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