Lead Portfolio Manager

Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member, provider, and associate experiences. The Lead, Portfolio Management – Quality Engineering Business Operations plays a critical role in enabling the operational health, planning and financial discipline, and strategic execution of the Enterprise Software Quality Engineering Center of Excellence (COE). This role supports portfolio operations across financial management, vendor governance, resource and capacity planning, operational intake, executive reporting, communications, associate engagement, and transformation coordination. The Lead serves as a key operational partner to Quality Engineering leadership and works across Enterprise Technology, Finance, Human Resources, Procurement, Enterprise Portfolio Management, and segment teams to improve transparency, execution discipline, and organizational effectiveness in this fast-paced evolving environment. This role also helps drive the onboarding and integration of resources transitioning from business segments into the Quality Engineering COEs, ensuring alignment to the organizational operating model, planning processes, and enterprise priorities. The ideal candidate will possess deep expertise in portfolio management, financial governance, business operations, and executive communications, with a proven ability to drive strategic initiatives, influence decision-making, successfully execute priorities across a complex, highly matrixed organization and deliver results across diverse stakeholder groups. Key Responsibilities Portfolio Operations and Governance Support day-to-day portfolio operations for the Enterprise Software Quality Engineering COE, helping ensure alignment across strategic priorities, demand, capacity, and execution. Coordinate portfolio operating rhythms, including leadership reviews, planning cycles, intake processes, and governance routines. Manage QE operational intake and demand coordination processes, ensuring requests are tracked, assessed, prioritized, and routed appropriately. Partner with leadership to maintain visibility into portfolio performance, delivery commitments, dependencies, risks, and operational issues. Support organizational planning activities and help prepare materials for portfolio reviews, executive discussions, and decision-making forums. Align portfolio practices with Humana’s Enterprise Portfolio Management and Lean Portfolio Management frameworks where applicable. Financial Management and Resource Planning Lead budgeting, forecasting, financial planning, and expense management activities for the Enterprise Quality Engineering organization, ensuring alignment with strategic priorities and organizational objectives. Monitor budget performance (Budget to Forecast to Actuals), analyze variances, identify financial risks and opportunities, and develop monthly executive-level reporting, insights, and recommendations for leadership review. Develop presentations, business cases, and supporting materials for executive monthly leadership reviews, financial governance forums, annual planning cycles, and investment discussions. Partner with Finance, Procurement, and business leaders to improve visibility into budgets, investments, utilization, vendor spend, and overall operational efficiency. Assist with workforce planning, capacity management, and resource forecasting across associates, contractors, and supplier partners to ensure alignment with delivery commitments and business demand. (service now, Jira Align, Azure DevOps) Track resource allocation trends and proactively identify risks related to staffing, onboarding, skill gaps, succession planning, and delivery capacity. Support planning and coordination of resources transitioning from segment organizations into Quality Engineering Centers of Excellence (COEs), ensuring smooth integration and continui…

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