Key Holder/Sales Associate

Starting at $17.00 per hour to $19.00 per hour contingent on experience. Turn Your Passion for Food, Cooking, and Customer Service into a Career with ZWILLING Do you enjoy cooking, entertaining, and helping others discover products they'll love? Join the ZWILLING team at our Chicago Factory Store, located at Fashion Outlets of Chicago in Rosemont , and represent some of the most respected brands in the culinary world. We're seeking enthusiastic, customer-focused Retail Keyholders who thrive on building relationships, delivering exceptional service, and creating memorable shopping experiences. In this role, you'll help lead by example on the sales floor while supporting daily store operations, opening and closing procedures, merchandising, and sales performance. Whether you're demonstrating premium cutlery, cookware, or kitchen tools, you'll help customers find the right products while sharing your passion for cooking, innovation, and quality craftsmanship. Easy to Reach by Public Transportation, located just outside downtown Chicago, the Fashion Outlets of Chicago offer convenient access via public transportation. The store is accessible from the CTA Blue Line Rosemont Station , with local shuttle and bus connections serving the outlet center, making commuting easy whether you're traveling from Chicago or the surrounding suburbs. If you're looking for a retail opportunity that combines your passion for cooking with a customer-focused environment and a convenient commute, we'd love to hear from you. Join ZWILLING and help customers discover premium products that elevate their time in the kitchen. What You'll Do: Deliver outstanding customer service and product knowledge to every shopper Drive sales and help achieve individual and store performance goals Open and close the store, following company policies and cash-handling procedures Support the Store Manager with daily operations and sales floor execution Demonstrate ZWILLING products and educate customers on features and benefits Maintain visual merchandising, product presentation, and store cleanliness standards Assist with inventory management, shipment processing, and stock replenishment Support promotional events, product demonstrations, and customer engagement activities Build lasting customer relationships through follow-up and CRM initiatives Serve as a role model for company values and customer service excellence What You Bring Previous retail sales experience; keyholder or supervisory experience preferred Strong leadership and customer service skills Excellent communication and interpersonal abilities A passion for cooking, food, or premium consumer products Ability to multitask and remain organized in a fast-paced environment Flexibility to work evenings, weekends, and holidays as business needs require Ability to stand and walk for extended periods during scheduled shifts Ability to lift up to 35 pounds and safely use a ladder as needed Must be legally authorized to work in the United States, as this position is not eligible for employment visa sponsorship. Why You'll Love Working at ZWILLING At ZWILLING, you'll represent premium brands with nearly three centuries of culinary heritage while working alongside a team that shares your passion for quality products, leadership, and exceptional customer experiences. Perks & Benefits Include: ✅ Competitive hourly pay: $17.00 - $19.00 per hour ✅ Seven paid sick days per calendar year ✅ 50% employee discount on premium ZWILLING products ✅ Fun incentive programs, contests, and opportunities to earn free products ✅ Medical, dental, and vision benefits ✅ A supportive team environment with opportunities to learn and grow Pay: $17.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Education: High school or equivalent (Preferred) Experience: Retail sales: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ab…

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