IT Manager

JOIN OUR TEAM At Aspect Retail Logistics , we keep our customers stores supplied with the everyday products customers depend on. Our high-volume grocery distribution center operates in a safety-first, team-driven environment where reliability, accuracy, and productivity matter. Specialization: High-Volume Grocery Distribution & Warehouse Operations Job Summary The Site IT Manager is responsible for overseeing all site-level information technology systems that support warehouse and supply chain operations. This role ensures the reliability, efficiency, and continuous improvement of automated production and warehouse management systems. The Site IT Manager partners closely with Operations, Engineering, and Corporate IT to troubleshoot system issues, improve workflows, manage infrastructure, and lead technology initiatives that drive performance. This leader also develops and trains the user community to maximize system utilization and operational efficiency. The Site IT Manager role models and demonstrates Aspect’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Responsibilities Systems & Infrastructure Management Analyze information processing needs using structured analysis and data modeling techniques. Determine software and hardware requirements to establish, enhance, or modify systems. Install, configure, monitor, and maintain warehouse systems, servers, workstations, and network infrastructure. Manage switch and router installation, configuration, and maintenance. Expand or modify systems to support new operational needs or improve workflow efficiency. Review system performance indicators and logs to diagnose issues and correct errors. Test, install, monitor and maintain computer systems and programs. Ensure system uptime and responsiveness in a high-volume distribution environment. Operational Support & Continuous Improvement Partner with Operations leadership to support Warehouse Management Systems (WMS), automation platforms, RF systems, and reporting tools. Troubleshoot process and system issues to identify root cause and implement sustainable solutions. Document and escalate system issues to Corporate IT or external support vendors as needed. Track progress and status of all technology initiatives and provide clear, concise updates to leadership. Serve as site project leader for technology implementations, upgrades, and data initiatives. Training & User Development Provide recurring training to supervisors and associates on systems, applications, and reporting tools. Develop user documentation and best practice guides. Serve as primary site point of contact for system education and technology adoption. Promote continuous learning and responsible system usage. Leadership & People Management Supervise and coach IT support staff (if applicable). Conduct performance reviews and provide developmental feedback. Foster a service-oriented culture that prioritizes operational support and customer satisfaction. Collaborate cross-functionally with Operations, HR, Safety, and Finance. Reporting & Compliance Prepare status reports for management detailing system performance, risks, and improvement initiatives. Ensure data integrity and proper system controls. Maintain compliance with company IT security and data protection standards. Minimum Qualifications Bachelor’s degree in Information Systems, Computer Science, or related field, or comparable work experience. 2 years working with relational databases 5–8 years of progressive information systems experience. Experience supporting warehouse or supply chain systems preferred. Knowledge of switch and router installation, management, and maintenance. Advanced computer and troubleshooting skills. Ability to read and interpret complex technical documentation. Proven ability to prioritize and manage work in a fast-paced, deadline-driven environment. Strong written and verbal communication skills. Ability to manage others in a di…

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