Invoicing Accounting Coordinator

Job Summary: The Invoicing Accounting Coordinator is responsible for accurate and timely customer invoicing while meeting customer-specific billing requirements. This role works closely with internal departments to resolve billing issues, track orders, and ensure proper supporting documentation. Duties and Responsibilities: Monitor unbilled orders and follow up to ensure timely invoicing. Review purchase orders, shipping documents, and other billing support for accuracy. Track shipments and resolve billing or delivery discrepancies. Understand customer-specific billing requirements and deadlines. Calculate freight, shipping, and other applicable charges. Prepare and process invoices using Infor LN and supporting documentation. Process and track prepayment and installment orders. Review and process customer credits. Submit invoices and credits via email, customer portals, and procurement websites. Maintain billing documentation for audit purposes. Work with Account Services, Sales, Shipping, AR, and Accounting via Zoom, email, or in person to resolve billing issues. Manage special projects within the department as needed. Has a basic understanding of Accounts Receivable processes and prior AR knowledge to assist with projects as needed. Skills: Strong attention to detail and accuracy. Good organizational and time-management skills. Ability to prioritize tasks and meet billing deadlines. Strong problem-solving skills and ability to resolve discrepancies. Good written and verbal communication skills. Ability to manage special projects and multiple priorities. Ability to work independently while contributing to a team environment. Willingness to learn new processes and adapt to changing business needs. Behaviors: Accountability – Takes ownership of assigned responsibilities and follows through on open items. Communication - Communicates clearly and professionally through email, Zoom, and in person. Dependability – Consistently meets deadlines, follows through on commitments, and helps support team coverage and workload needs. Adaptability – Adjusts to changing priorities, processes, and business need Teamwork – Supports cross-training, shares knowledge, and helps team members when needed. Education & Experience : Associate’s degree preferred About RTC RTC masters the design and detail of retail, helping brands and retailers improve the shopping experience and grow their bottom line. We design retail programs and environments, execute them globally, and build products that improve retail performance. We provide our clients with a cohesive brand experience, expanded retail presence, and consistently better results at a lower total cost. Learn more at http://www.rtc.com/ (http://www.rtc.com/) . Why should you consider a career at RTC? Benefits Hybrid schedule: at least two in-office days per week after onboarding Medical coverage through Blue Cross Blue Shield (options include 2 PPO plans and 1 HMO plan) Dental insurance (offered through 2 PPO plans) Access to BCBS Benefit Value Advisor and Member Rewards programs Flexible Spending Accounts (for health and dependent care) Commuter transit benefit 401(k) plan with 6% contribution and 3% company match, including a Roth option Company-paid life insurance (3x salary, with the option to purchase additional coverage) Company-paid short-term disability insurance (long-term disability optional) 16 days of PTO each year 9 paid holidays Tuition assistance program Perks Early Fridays year-round (finish at 2:30 PM) Volunteer Time Off (VTO) plus company-sponsored volunteer activities Wellness PTO is encouraged for vacations and mental health breaks Employee Assistance Program offering legal, financial, and counseling resources Discounts on fitness center memberships for employees enrolled in Blue Cross plans 100% coverage for preventive care, including annual check-ups and screenings Lactation rooms available for new mothers at the Rolling Meadows location Annual on-…

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