Inventory Rep, LOU2 B Crew

SUMMARY The Inventory Representative is responsible for managing the accurate receipt, storage, and shipment of materials and products within the warehouse. This role involves tracking inventory, processing shipments, collaborating with internal teams and external partners, and ensuring accurate reporting. The Inventory Representative will also provide exceptional customer service by addressing any material flow issues and maintaining clear communication with all stakeholders. As a member of the HJI Team your success is measured with daily practice of our Core Values. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure and confirm the shipment and receipt of all products, materials, and supplies, while executing timely and accurate processing. Receive, unpack, and deliver inventory ; restock items and maintain accurate inventory logs, including scanning and physical counts. Perform weekly physical counts and reconcile actual stock count for reporting purposes. Track and update the status of incoming and outgoing shipments, ensuring that the customer is always informed about material flow and locations. Process receipts and documentation for invoicing inspections, rework, and other necessary paperwork. Conduct daily audits of production items and report findings to leadership. Audit non-conforming areas to ensure proper completion of parts processes. Collaborate and communicate professionally with logistics teams, customer service representatives, drivers, and external service providers. Monitor customer service email and handle ASN and BOL processes, including scheduling, to ensure efficient inbound and outbound material flow. Fulfill material requests and reorders, supplying parts to customers as needed, including short delivery runs using HJI vehicles. Efficiently transport parts between HJI and KTP facilities. Serve as the customer service liaison to troubleshoot and resolve issues in alignment with HJI’s standards. Collaborate with the customer and HJI team to identify and address root causes of any issues, including spot auditing to ensure issues are resolved. Ensure cleanliness of work areas, including bay doors, and maintain a member-ready space. Perform additional duties as assigned based on Operational Support needs. MINIMUM QUALIFICATIONS: Ability to manage Microsoft and Outlook applications with excellence Exceptional knowledge of HJI supplies, equipment, service ordering and inventory control, or equivalent experience with external WMS systems Proven ability to analyze and solve problems Possession of a valid driver’s license with no suspension on record. Through knowledge of and adherence to state and local traffic laws. Good communication and organizational skills. Good understanding of warehouse safety regulations Physical ability and experience operating forklifts. Computer skills and knowledge of data entry and inventory software programs, preferred. Basic math skills to support inventory counting. Ability to communicate & write in English Language PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Standing and walking on feet for up to 10 hours or more. Constant bending, twisting, stooping, and reaching below and above the shoulders. Spend majority of time in non-climate-controlled warehouse **The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The duties listed above are…

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