Inventory Control Associate

Key Objective The Inventory Control Associate maintains inventory accuracy by performing cycle counts and researching discrepancies between physical inventory and Warehouse Management System (WMS) records. This hands-on role verifies product quantities and locations, investigates inventory transactions, documents findings, and supports approved corrections. The associate must be able to safely operate material handling equipment (MHE), including cherry pickers and swing trucks, to access inventory throughout the warehouse. DUTIES AND RESPONSIBILITIES: 1) Safety Follow company safety policies, equipment operating procedures, and required personal protective equipment practices. Safely operate MHE, including cherry pickers and swing trucks, to access elevated storage locations, count inventory, and move product as needed. Complete required equipment inspections before use and promptly report defects, damage, or unsafe conditions. Follow applicable fall protection procedures when operating elevated equipment. Handle inventory safely to prevent injury and product damage. 2) Cycle Counts Perform scheduled and assigned cycle counts in picking, reserve, and other inventory locations. Verify item numbers, quantities, units of measure, and storage locations against WMS records. Complete recounts and targeted counts to confirm discrepancies. Follow established counting procedures and accurately record results. Meet assigned count schedules while maintaining accuracy and thoroughness. 3) Inventory Discrepancy Research Research differences between physical counts and WMS quantities. Review receiving, putaway, replenishment, picking, shipping, returns, and transfer transactions to identify potential causes. Search nearby, alternate, and overflow locations for missing or misplaced inventory. Work with warehouse personnel to investigate miscounts, incorrect locations, labeling issues, and transaction errors. Document research steps, findings, and supporting information. Submit discrepancies and recommended corrections for review and approval. Escalate unresolved or recurring discrepancies to the appropriate supervisor. 4) Inventory Records and WMS Use the WMS, handheld scanners, and inventory reports to complete counts and research stock movements. Maintain accurate count records and discrepancy documentation. Process inventory adjustments and location corrections only within assigned authority and established approval procedures. Report system or transaction issues that affect inventory accuracy. Provide count results and research findings to support inventory reporting and audits. 5) Inventory Accuracy Support Identify and report damaged stock, incorrect labels, mixed items, and inventory stored in the wrong location. Assist with physical inventories, inventory audits, and follow-up counts. Coordinate inventory moves or replenishments when needed to complete counts or resolve discrepancies. Identify recurring errors and share observations that may help prevent future discrepancies. 6) Housekeeping Maintain clean, organized counting and storage areas. Keep labels visible and report missing or unreadable location and product labels. Keep aisles and equipment access areas clear. Follow established housekeeping and 5S practices. QUALIFICATIONS: · High school diploma or equivalent. · Previous experience in inventory control, cycle counting, or warehouse operations preferred. · Ability to safely operate MHE, including cherry pickers and swing trucks, required. · Ability to complete required company training and equipment operator qualification before independent operation. · Ability to work at elevated heights while following required safety procedures. · Strong attention to detail and accuracy when counting, recording information, and reviewing inventory transactions. · Basic math skills and the ability to verify quantities and units of measure. · Experience using a WMS and handheld scanne…

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