Inside Sales & Inventory Coordinator

About Us: About Us: Compressor World specializes in providing a wide range of industrial air compressors and related equipment, including rotary screw, piston, gas-powered, and diesel-driven compressors, along with air dryers, filters, tanks, and monitoring equipment. We cater to industries needing efficient and reliable compressed air solutions, backed by expert support and customer consultation.Visit our Website: compressorworld.com Job Description: Summary We are seeking a detail-oriented, highly organized Inside Sales & Inventory Coordinator to join our team. In this hybrid operational and customer-facing role, you will support our inside sales pipeline, maintain brand pricing integrity across digital platforms, and monitor online portal inventory to ensure seamless order fulfillment and an exceptional customer experience. Responsibilities Inside Sales & Customer Support Inbound Sales Overflow: Field inbound customer calls, answer product inquiries, assess customer needs, and route high-value leads to senior account managers when appropriate. Quoting & Order Processing: Generate timely, accurate price quotes and proposals for standard and custom requests; convert approved quotes into active sales orders. Customer Service & Tracking: Serve as a reliable touchpoint for existing accounts; track shipments, provide transit and delivery updates, and promptly resolve order discrepancies, delays, or returns. Pipeline Support: Maintain clear call notes and customer communication logs within our CRM to ensure sales continuity across the team. Brand Pricing Management Brand Price Governance: Review and manage standard price sheets, dealer tiers, and promotional discount structures across our active brand catalog. E-Commerce Alignment: Partner closely with the e-commerce team to guarantee price accuracy, ensure MAP (Minimum Advertised Price) compliance, and eliminate discrepancy errors between sales systems and web storefronts. Vendor & Brand Updates: Audit margin thresholds and implement price revisions promptly upon receiving manufacturer cost adjustments. Inventory Control & Portal Management Stock Monitoring: Track online portal stock levels daily to identify low-stock items, backorders, and high-velocity SKUs. Fulfillment Coordination: Coordinate with warehouse and purchasing teams to align physical inventory availability with active e-commerce and wholesale demand. Portal Data Integrity: Keep online inventory counts synchronized between internal ERP/inventory software and external customer or partner portals to prevent overselling. Qualifications Experience: 2+ years of experience in inside sales, order processing, inventory control, or e-commerce operations. Technical Skills: Proficiency with inventory/ERP systems, CRM platforms, and e-commerce backends (e.g., Shopify, Magento, BigCommerce, or proprietary portals). Intermediate to advanced Microsoft Excel skills (vlookups, basic formulas, data filtering). Communication: Clear, professional verbal and written communication skills with a strong phone presence. Problem-Solving: Proven ability to manage multi-step fulfillment tracking and handle customer service escalations with patience and tact. Attention to Detail: High accuracy in entering numeric data, price sheets, and part numbers under tight turnaround times. #FCG-m : #compressorworldCompressor World is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.Why Build a Career with Us?Everyone�s an Owner of the Company: Because every team member contributes to Flow Control Group�s success, employees share in that success through a broad-based ownership program available across our portfolio comp…

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