Inside Sales Administrator/Shipping Coordinator
SAI HydraulicsThe Customer Service & Sales Order Coordinator is responsible for managing the full order lifecycle-from responding to customer inquiries and preparing quotes to full processing sales orders, issuing invoices, and coordinating deliveries. This role ensures a smooth, accurate, and timely experience for customers while supporting the sales and operations team. Key Responsibilities: Customer Inquiries Quoting Sales Order Processing Invoicing Delivery Coordination Record Keeping Customer Support Setting up shipments and preparing Bill of Lading Position provides daily support to our outside sales force and customers. This position is our first line of support to our salesman in the field and is required to work directly with our salesman in the field as well as customers. This is a position 90% done via email,excel, and our operating system SAGE MAS90. Extremely busy work environment with high customer email contact Key requirements: Strong communication skills, proficiency with invoicing and quoting software, Attention to detail, Experience with Microsoft Excel, Microsoft Word, Microsoft Outlook, Bill of Lading, Bonus requirement: Sage MAS90 Job Type: Full-time Pay: $22.00 - $26.00 per hour Benefits: Dental insurance Health insurance Paid time off Experience: producing BOL and organizing shipments?: 2 years (Preferred) MAS SAGE?: 2 years (Preferred) making sales quotes: 1 year (Preferred) Work Location: In person