Inbound Manager

Description: Department: Operations Reports To: Branch Manager Classification: Exempt Supervisory Responsibility: Receiving and Inbound Warehouse Team Position Summary This role will be a critical player in building the next chapter in our organization’s success. As a leader within one of ProSource’s flagship locations, the ideal candidate will be relentless in the pursuit of excellence and establish standards that promote people’s development to drive improvements in inventory speed, placement, accuracy and cost. To succeed the ideal candidate must communicate effectively, collaborate with all stakeholders across operations and the ProSource Support Center, leverage data to inform decisions and most importantly care deeply about building new systems while preserving a culture committed to people. The Inbound Manager is responsible for leading and coordinating all inbound warehouse activities, including receiving, inspection, put-away, inventory accuracy, vendor discrepancy resolution, transfers, and the efficient movement of product into available inventory. This position ensures incoming materials are received accurately, safely, and efficiently while maintaining strong inventory controls and supporting a high level of service to sales, operations, and customers. The Inbound Manager provides hands-on leadership to the inbound team, establishes clear priorities, monitors productivity, and works cross-functionally with Purchasing, Sales, Transportation, Inventory, and branch leadership. The successful candidate will have experience in wholesale distribution, warehouse operations, inventory management, and ERP/WMS systems and will demonstrate a strong commitment to safety, accuracy, urgency, and continuous improvement. Essential Duties and Responsibilities Inbound Operations Direct daily receiving and inbound warehouse activities to ensure materials are processed accurately and efficiently. Coordinate the unloading, verification, inspection, receiving, staging, and put-away of incoming products. Prioritize inbound shipments based on customer requirements, inventory needs, transfers, backorders, and operational priorities. Ensure purchase orders, packing slips, quantities, product numbers, and receiving documentation are accurately matched and processed. Monitor receiving queues and ensure product is moved from the receiving area to its proper inventory location promptly. Coordinate inbound branch transfers and other internal inventory movements. Maintain an organized receiving area and prevent unnecessary product congestion or delays. Ensure damaged, incorrect, short, over-shipped, or otherwise nonconforming products are properly identified and isolated. Inventory Accuracy & Controls Maintain a high level of inventory accuracy through disciplined receiving and put-away practices. Research and resolve receiving discrepancies, including quantity, product, pricing, damage, and purchase order issues. Partner with Purchasing and vendors to resolve shipment discrepancies and receiving-related issues. Ensure inventory transactions are entered accurately and timely into the ERP/WMS. Assist with cycle counts, physical inventories, inventory adjustments, and discrepancy research. Monitor receiving errors and identify recurring issues requiring corrective action. Ensure products are assigned to appropriate warehouse locations and stored according to operational and safety requirements. Support inventory controls designed to minimize shrinkage, damage, misplaced inventory, and transaction errors. Team Leadership Supervise, coach, train, and develop employees assigned to inbound and inventory operations. Establish daily priorities and clearly communicate workload expectations to the team. Monitor employee productivity, accuracy, attendance, safety, and overall performance. Provide ongoing feedback, coaching, recognition, and corrective action when appropriate. Cross-train employees to improve operational flexibility and co…

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