Import/Export Operations Coordinator (Ocean Focus)

Imports Exports Logistics, Inc is a Miami-based freight forwarder, FMC-licensed NVOCC, TSA-approved IAC and warehouse operator, in business since 2016. We move ocean and air cargo for importers and exporters, working with agents worldwide and licensed U.S. customs brokers. The role We’re looking for an operations/traffic coordinator to run our import and export shipment files from booking to close-out. Ocean freight is the main workload; air is secondary. This is a hands-on role for someone who knows the work and wants to own files, not manage people. What you’ll do Ocean freight (about 70% of the job) Own ocean import and export files from booking to close-out, FCL and LCL Book with steamship lines and co-loaders, confirm cut-offs, track vessels and containers Issue house bills of lading and arrival notices Prepare and verify shipping documents: commercial invoices, packing lists, bills of lading, certificates of origin Coordinate truckers, warehouse receiving and delivery Hand customs clearance to customs brokers with complete documents Air freight Handle air import and export files end to end: bookings, airway bills, tracking, delivery Compliance Make sure every shipment complies with U.S. Customs, TSA, IATA and FMC requirements File AES/EEI for exports and make sure ISF filings are submitted accurately and on time Check every file against our document checklist before it moves Escalate unusual cases (restricted cargo, sanctioned destinations, mismatched documents) to management before acting Carriers, agents and vendors Day-to-day communication with overseas agents: pre-alerts, documents, status, exceptions Secure bookings and space with steamship lines, airlines, truckers and warehouses Request and compare rates, and negotiate space and rates within the pricing set by management Track carrier and vendor performance and flag problems Customers Day-to-day contact for customers on tracking, documentation and problem resolution Proactive updates on status, exceptions and delays, before the customer has to ask Records and billing Keep every file complete and current in the system Work with accounting on freight invoicing, vendor bills and payment verification; hand closed files over ready to invoice What you need 3+ years in operations or traffic at a freight forwarder or NVOCC, with hands-on ocean import and export files Working knowledge of air freight files Strong knowledge of Incoterms, international shipping documents and customs procedures Experience with a forwarding system such as CargoWise, Magaya or Descartes (we use Kappa; training provided), plus MS Office Bilingual English/Spanish, written and spoken (required; a third language is a plus) Experience filing AES/EEI and handling ISF Ability to manage many shipments at once under tight deadlines Nice to have LCL consolidation and warehouse/CFS experience Experience with overseas agents in Latin America Associate’s or bachelor’s degree in logistics, supply chain or international business (equivalent experience counts) Who does well here You get the document right the first time, and you check before you send You take correction well and don’t repeat the same mistake You work independently on routine files and know when to escalate What we offer Base salary of $50,000–$65,000, based on experience and performance Uncapped commission: 20% of the profit on new customers you bring in, with no limit Paid company holidays Direct work with the company’s leadership; no layers of bureaucracy Pay: $50,000.00 - $65,000.00 per year Benefits: Paid time off Application Question(s): Have you personally issued house bills of lading? Have you filed AES/EEI yourself? Education: Bachelor's (Preferred) Experience: in operations at a freight forwarder or NVOCC: 3 years (Required) Language: English (Required) Spanish (Required) Location: Miami, FL 33166 (Preferred) Ability to Commute: Miami, FL 33166 (Required) Work Location: In person

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