Import& Customs Specialist

Position Summary Experienced Import & Customs Compliance Specialist needed to provide immediate coverage for day-to-day U.S. import activity. The role is hands-on and requires independent management of customs brokers, freight forwarders, carriers, co-packers, internal finance teams, and regulatory clearance issues with minimal training. Primary Responsibilities Review co-packer and import documentation for completeness, accuracy, and customs compliance; enter and maintain shipment details in internal systems. Work directly with customs brokers and freight forwarders to facilitate timely entry and clearance of U.S. imports. Review CBP ACE activity; support monthly duty statement reconciliation/payment and ensure customs invoices are submitted for AP processing. Manage CBP and FDA holds, exams, and document requests, including product labels and supporting clearance documentation. Handle international/sample shipments moving through FedEx, DHL, UPS, and other couriers when subject to CBP or FDA review. Reconcile Maersk, broker, forwarder, and import-related statements; research unidentified or outstanding invoices and drive resolution. Investigate customs valuation or currency discrepancies and coordinate post-entry corrections when required. Maintain compliant import records; escalate regulatory risk, clearance delays, duty discrepancies, and documentation gaps. Coordinate closely with Logistics, Procurement, Finance/AP, suppliers, co-packers, and external service providers. Required Qualifications Direct hands-on experience with CBP ACE, customs brokers, import documentation, and U.S. duty statements/payments. Working knowledge of commercial invoices, packing lists, bills of lading/air waybills, HTS/HTSUS, customs valuation, and country of origin. Experience resolving FDA/CBP holds or exams; food, confectionery, consumer products, cosmetics, pharmaceutical, or other FDA-regulated experience strongly preferred. Experience with post-entry/post-summary corrections, international courier shipments, and customs invoice reconciliation preferred. Strong Microsoft Excel/Office skills; able to independently organize and track multiple open import issues and deadlines.

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