Import Clerk

Company Description Ability Customs Brokers specializes in simplifying import and export compliance for businesses of all sizes. The team supports importers and exporters in meeting Federal requirements, including entry procedures, admissibility, classification, valuation, and duty and tax assessments. The company is known for precise, efficient service and high-quality work that ensures clients’ shipments move smoothly through customs. A multilingual team fluent in Mandarin, Cantonese, and English provides a seamless experience for a diverse client base. Ability Customs Brokers combines professionalism with a friendly approach, offering both dependable services and meaningful career opportunities in customs brokerage. Role Description The Import Clerk is a full-time, on-site role based in Oakland, CA. This role is responsible for preparing, reviewing, and processing import documentation in accordance with customs regulations and company procedures. Day-to-day tasks include data entry of shipment details, verifying commercial invoices and other shipping documents, and coordinating with clients, carriers, and government agencies to ensure timely and accurate clearance. The Import Clerk will assist with calculating duties, taxes, and fees, tracking shipments, and maintaining organized records in internal systems. The role also involves communicating with clients to address questions, resolve discrepancies, and provide status updates on their import transactions. Salary: $19-$21/hour dependent on transferable experience and education level. Qualifications No prior customs brokerage or logistics experience is required; on-the-job training will be provided . Basic computer skills and proficiency with Microsoft Office , including Word, Excel, and Outlook. Proficiency in Cantonese is preferred ; Mandarin proficiency may also be considered. Good verbal and written communication skills. Strong attention to detail and ability to stay organized while handling multiple tasks. Ability and willingness to learn customs brokerage procedures, documentation requirements, and company software. Ability to follow written instructions and standard operating procedures accurately. High school diploma or equivalent required. Previous experience in customs brokerage, logistics, international trade, data entry, or an office environment is a plus, but not required .

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