Grocery Stocker
Manna Grocery and DeliPosition Summary The Stock Level 1 position is an entry-level role responsible for keeping Manna Grocery's sales floor, back stock areas, and displays clean, organized, well-stocked, and ready for customers. Working under the direction of the Stock Manager, the Stock Level 1 employee supports daily stocking and merchandising activities while providing friendly, helpful customer service. This position plays an important role in maintaining Manna's standards for product quality, freshness, organization, cleanliness, and presentation. The ideal candidate is dependable, physically capable, detail-oriented, and willing to learn. Previous grocery or stocking experience is helpful but not required. Essential ResponsibilitiesStocking & Merchandising Receive direction from the Stock Manager regarding daily stocking priorities. Stock shelves, displays, coolers, freezers, and other assigned areas. Rotate products using proper FIFO (First In, First Out) practices. Check products for damage, expiration dates, and overall quality. Maintain attractive, organized, and properly faced shelves. Replenish products from back stock as needed. Ensure products are placed in their correct locations and properly labeled. Assist with promotional displays, endcaps, seasonal displays, and special merchandising projects. Report low-stock, out-of-stock, damaged, or questionable products to the Stock Manager. Inventory & Receiving Support Assist with unloading and putting away deliveries. Organize back stock areas so products are easy to locate. Keep receiving and storage areas clean and organized. Assist with inventory counts as directed. Follow proper procedures for handling products and inventory. Communicate discrepancies, damaged merchandise, or product concerns to the Stock Manager. Customer Service Provide friendly and helpful service to Manna customers. Assist customers in locating products throughout the store. Answer basic product-location questions and refer product-specific or specialized questions to the appropriate employee. Maintain a professional, welcoming attitude while working on the sales floor. Recognize that the sales floor should remain customer-focused even while completing stocking duties. Cleanliness & Safety Maintain clean and orderly stocking areas, shelves, displays, and back stock areas. Clean spills and safety hazards promptly and notify management when appropriate. Follow all Manna safety, sanitation, food-handling, and workplace procedures. Use ladders, carts, pallet jacks, and other equipment properly and safely after receiving appropriate training. Maintain clear aisles and exits at all times. Report unsafe conditions to the Stock Manager or other manager on duty. Teamwork & Communication Work cooperatively with the Stock Manager and other Manna employees. Follow instructions and complete assigned tasks in a timely manner. Communicate clearly when a task cannot be completed or additional assistance is needed. Maintain a positive and respectful working relationship with coworkers. Assist other departments when requested by management. Performance Expectations A successful Stock Level 1 employee will consistently: Arrive on time and ready to work. Follow directions and established procedures. Complete assigned stocking tasks accurately and efficiently. Maintain clean, organized, and properly stocked areas. Properly rotate merchandise and monitor product condition. Treat customers and coworkers with courtesy and respect. Demonstrate attention to detail. Work safely and responsibly. Take initiative to address obvious stocking, cleanliness, or organizational needs. Communicate problems or concerns promptly. Demonstrate willingness to learn Manna's products, procedures, and standards. Qualifications Required: Ability to perform the essential functions of the position. Ability to work cooperatively with others. Dependable attendance and punctuality. Ability to follow written and verbal instructions. Ability to maintain a professio…