Graphic Designer (Communications Specialist III)
King County, WASummary King County’s Metro Transit Department has an exciting opportunity for a Service Information Graphic Designer (Communications Specialist III) with Customer Communications and Services within the Mobility Division. Guided by our "ACTIVATE" values to make King County a welcoming community where every person can thrive, this position provides support and project planning for the creative development and production of Metro’s Service Information materials. The position is responsible for strategizing, designing, laying out and producing transit signage, maps connecting Metro services to other public transit services, fleet signage, brochures, posters, and related public information materials. Serving a county with a population larger than 15 U.S. states, Metro provides bus, paratransit, vanpool, water taxi, and on-demand services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service. The agency’s national honors include Best Large Transit Agency in North America (American Public Transportation Association, three times–most recently in 2018) and Most Equitable Agency in Tackling Climate Change (Federal Transit Administration, 2022). Position Information: This recruitment will be used to fill one (1) Career Service Graphic Designer (Communications Specialist III) classification vacancy. In addition, this selection process may be used to generate an eligibility pool for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority. Who May Apply: We welcome applications from all interested candidates, including current King County employees and the public. Please refer to the "Supplemental Information" section of this job bulletin for the required application materials Job Duties Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what’s Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees. As a Graphic Designer, you will: Work with Service Information leadership to ensure communications needs are sustainably met for internal and external customers. Evaluate project requests and inclusively triage assignments to team members while overseeing continuous improvement of processes and practices related to design and production trends. Oversee project oversight, workflow coordination, and operational execution of the work. Strategically lead and execute the design, development and production of Metro communications materials, including brochures, posters, timetables, regional maps, displays, custom signage, digital signage, vinyl applications, presentations, promotional materials, and more. Oversee and use the developed tools (XML and scripting) and templates, create files to produce Metro’s bus stop sign program. This body of work requires extensive coordination with Transit Route Facility planners and with the Metro paint shop, to facilitate, coordinate, troubleshoot and follow-up with production of information signage to meet critical deadlines. Enforce and promote adherence to King County Metro Brand and graphic design standards, as applicable to publications, signage, and vehicles. This includes visual and physical review of coaches during procurement to assess signing and decal requirements and collaborating on branding for new lines of service that support the King County Metro brand and sub-brand identities (i.e., KC Sheriff, Dart, Access, Contracted Services & RapidRide). Work collaboratively in a very diverse work environment and be a resource across Metro to support work groups that require assistance and guidance as needed. Work closely with other comm…