General Manager - Operations

Job Title: General Manager (Player-Coach) – Portland, Oregon

Pay: Up to $95,000.00 per year + Monthly Bonus Opportunities

Location: Portland (Onsite) | Field-Based | 24/7 Operation)

Join SkyHop Global – Where Leaders Lead from the Front!

SkyHop Global is a national leader in airline crew transportation, operating 24/7/365 across major U.S. markets. We are looking for a hands-on Station Leader who is ready to build, lead, and grow a high-performing team from the ground up.

This is a player-coach role—you won’t just manage the operation, you’ll be in it. Expect to spend approximately 50% of your time driving, leading by example, and setting the standard for safety, service, and performance.

What You’ll Do

Lead day-to-day station operations in a fast-paced, 24/7 environment

Drive routes and transport airline crew members safely and professionally (~50% of the time)

Hire, train, coach, and develop drivers and support staff

Ensure strict adherence to safety standards and company policies

Monitor KPIs, schedules, and service levels to meet client expectations

Partner with dispatch, safety, and leadership teams to drive performance

Build a strong team culture focused on accountability, teamwork, and growth

What We’re Looking For

Proven leadership experience in transportation, logistics, or operations

Hands-on, “lead from the front” mindset—this is not a desk-only role

Open availability – must be able to support a 24/7/365 operation (including nights, weekends, and holidays)

Strong problem-solving and decision-making skills in a fast-moving environment

Excellent communication and team leadership abilities

Leader/ Driver Qualifications (Required)

Must be at least 21 years of age

Clean driving record (no moving violations in the past 3 years)

Ability to pass a pre-employment drug screen and DOT physical

Ability to obtain and maintain a Non-CDL DOT Medical Card

Ability to lift up to 75 lbs. and assist with crew luggage

Strong focus on safety and adherence to all company driving policies

No personal mobile device usage while operating company vehicles (per company policy)

Professional appearance and demeanor at all times

Why Join SkyHop Global

Be part of launching and growing a new market!

Opportunity for rapid career advancement within a national company

Competitive salary + performance-based incentives

Full benefits package: Medical, Dental, Vision, 401(k), PTO

Work alongside a leadership team committed to Safety, Teamwork, Integrity, EX=CX, and Growth

Apply today and be part of creating extraordinary experiences resulting in Raving Fans.

Benefits:

401(k) matching

Health insurance

Life insurance

Vision insurance

Work Location: In person