General Manager, Operations

Summary Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK. As a recognized leader in the industry, Global currently has an immediate career opportunity at our Fairfield OH distribution center. The successful candidate will be responsible for operations of the Distribution Center and the supervision of all Distribution Center employees. Our General Manager will lead a staff of customer care members and warehouse team members and oversees responsibilities that include several key areas of our business: Customer Service – managing a staff of Customer Care Representatives. Vendor Relations – maintaining positive relationships with customers and logistics vendors. General Operations – Inventory Control, Accounts Payable, HR, Facilities, and Warehousing. Essential Duties and Responsibilities Overall client service, financial and operational responsibility Supervise accounts payable and accounts receivable Manage inventory levels in accordance with sales demand Monitor warehouse team to include all inventory movement in and out of facility Responsible for accuracy of weekly product cycle counts Train, coach, develop, and encourage local customer care team Evaluate/oversee all local vendor relationships for overall best value Work with local sales team to create best possible customer experience Some Human Resources responsibilities Education/Experience Sales oriented, with a customer-driven mindset Self-motivated, goal oriented and enthusiastic presence in a team environment Demonstrated ability to manage all financial and operational management aspects of a multimillion-dollar business Strong computer skills Excellent written and verbal communication skills Minimum of 6-10 years of related experience Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience or military experience. Working Conditions/Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel. She/he is frequently required to talk or hear. Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WHO WE ARE Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers. Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK. COMPENSATION & BENEFITS Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel …

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