General Manager

Job Description Aramark has been partnering with Amtrak for the past decade, to successfully deliver experiences that enrich and nourish lives. We accomplish this by providing warehouse logistics, inventory control, and provisioning all food service for the feature cars and special trains. All positions require pre-employment background verification and pre-employment drug screen. Aramark is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. We appreciate your cooperation in keeping Aramark safe and drug-free. Aramark is proud to offer a positive work environment, opportunities for growth and advancement, training, competitive compensation and a comprehensive benefits package that includes medical, dental, and vision plan, voluntary benefits, employees' discounts, 401(k) savings plan with company match, and paid time away from work for salaried employees. The General Manager will oversee a 24/7/365 distribution center/commissary operation. In this role, the General Manager has complete responsibility of the market which provides food and beverage services regionally to our client, Amtrak. The GM will plan, direct and control the operations of multiple commissary/warehouse operations. GM will be responsible for the development & growth of a large management team and hourly employees. The GM will also focus on meeting and exceeding operating and financial goals, client objectives, KPI metrics, and customer needs. The GM will have daily interaction with the client, client's customers and employees. This individual will be focused on ensuring operational excellence in the delivery of the services ARAMARK is contracted to provide at the account. COMPENSATION: The Hourly rate for this position is $120,000 to $135,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. Job Responsibilities Model, lead, and foster a positive work environment while demonstrating effective communication across all levels of the organization. Drive operational excellence by ensuring compliance with company standard operating procedures (SOPs), regulatory requirements, and established service standards. Optimize financial performance, operational accuracy, and productivity through audits, performance reviews, process improvements, and compliance initiatives. Monitor operations continuously, identify opportunities for innovation, and implement action plans to improve efficiency and service delivery. Lead the training, development, and performance management of distribution center, commissary, and operations staff. Provide strategic direction to managers, supervisors, and frontline employees to support employee engagement, development, and policy compliance. Maintain effective human resources practices, including workforce planning, compensation administration, labor relations, and compliance with collective bargaining agreements and employment regulations. Manage recruitment, succession planning, talent development, and staffing strategies to build a high-performing workforce. Ensure compliance with Fleet/DOT requirements, OSHA standards, and all applicable local, state, and federal safety regulations. Maintain safety programs, operating procedures, and training initiatives that promote a safe and compliant work environment. Develop and execute business and contingency plans that establish operational goals, improve service levels, and support predictable business outcomes. Communicate business performance, forecasts, and operational status to clients and stakeholders, recommending solutions to address variances from plan. Ensure fulfillment of contractual obligations and achievement of key performance indicators (KPIs). Build and maintain strong client relationships while identifying opportunities for service expansion and business growth. Oversee departmental budge…

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