Gemstone Sourcing and Client Advisor

Bario Neal is a fast-growing company that has been setting the standard in sustainable and inclusive handcrafted design since 2008. We are currently looking for a knowledgeable, creative, and reliable Gemstone Sourcing and Client Advisor at our Brooklyn location. Requirements Graduate Gemology degree 2+ years experience in jewelry or gemology Inventory management experience Weekend and evening hours Ideal qualities include A passion for ethical, sustainable, and responsible design Background in design, craft, art, or fashion Experience in appraisals and valuation Solid understanding of the jewelry fabrication process and techniques Strong communication, writing and email skills, highly organized, and detail oriented Trustworthy, considerate, and enthusiastic personality Flexible availability including evenings and weekends Ability to work independently and as a team Ability to communicate clearly and in a timely manner with Sales team, Production team and clients Experience illustrating in Procreate is a plus Available to travel to our Philadelphia flagship for occasional training and team meetings Key Responsibilities Gemstone Sourcing Collection and custom diamond and gemstone sourcing Supplier onboarding and evaluation support Communication with client advisors and vendors Cost negotiation and product detail support Manage our gemstone inventory and memo inventory, including both digital and physical maintenance Pull stones for orders. Pack and ship stones to our manufacturers Organize memos and returns. Communicate sold or returned stones to vendors. Pack and ship stone returns to vendors Work with our Admin Director for billing support Client Advisor Guide clients one on one through our jewelry collections and custom process during in-store and virtual appointments Build clientele and provide excellent service to our committed customers Develop a deep knowledge of the Bario Neal collections and ethical practices Handle remote client sales via email, phone, and video communication Greet customers and answer phones Maintain the retail showroom space Work closely with our Sales, Design & Production, and Marketing teams About Our Team We are deeply committed to environmental responsibility, ethical sourcing, and marriage equality. Our workplace environment is one of respect, joy, and encouragement. We are very team-oriented and collaborative, and strive to experiment and pioneer in every aspect of our work. We enjoy a dynamic workspace, where we both create the physical jewelry and develop the business that supports it. Compensation In addition to a competitive base salary ranging from $26-32 an hour, we offer: Incentive Bonuses 401(k) Health Insurance Competitive PTO Job Type: Full-time Pay: $26.00 - $32.00 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Work Location: In person

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