Furniture Delivery Helper
E LogicJob Summary E-Logic is seeking a dependable, detail-oriented Premier Furniture Delivery Helper to support high-end, white-glove residential furniture deliveries and installations. Working directly with the Delivery Driver, the Helper assists with loading, unloading, transporting, unboxing, assembling, positioning, and protecting premium furniture, including Ethan Allen products. The successful candidate will help ensure that furniture is handled with exceptional care, customer property remains protected, and each delivery meets established quality, cleanliness, and professional service standards. This position requires teamwork, attention to detail, physical capability, and a commitment to providing an outstanding customer experience. Working Hours Work schedule: As assigned based on delivery routes and operational requirements. Working hours may vary depending on customer appointments, delivery schedules, and operational needs. The position requires physical activity, including lifting, carrying, moving furniture, and assisting with residential installations. Key Responsibilities Uniform, Appearance, and Professional Standards Comply with company uniform and grooming requirements, including wearing company-branded apparel and maintaining a clean, neat, and professional appearance. Participate in required morning check-ins and dock photo verification procedures before departure. Maintain a courteous, respectful, and professional attitude when interacting with customers, coworkers, warehouse personnel, and dispatch. Follow company procedures and represent the delivery operation positively at every customer location. Material Handling, Loading, and Transportation Assist the Delivery Driver with inspecting, loading, unloading, organizing, and securing furniture and delivery equipment. Handle merchandise carefully to prevent scratches, dents, stains, tears, or other damage during transportation and delivery. Use protective blankets, furniture pads, factory packaging, and other approved materials to safeguard furniture and customer property. Wear appropriate material-handling gloves when handling boxed or wrapped merchandise, furniture pads, and truck equipment. Carefully remove packaging without allowing dirty outer plastics or other contaminated materials to contact finished furniture or upholstery. Switch to clean specialty white gloves before handling exposed finished furniture, delicate surfaces, and upholstery, as required by company procedures. Assist with moving furniture through residential entrances, hallways, stairs, and other access points while protecting walls, floors, doorways, and surrounding property. Notify the Driver promptly of visible damage, missing components, packaging concerns, or other merchandise discrepancies. Furniture Assembly and Installation Support Assist the Delivery Driver with furniture assembly, placement, positioning, leveling, and multi-piece installations in accordance with manufacturer instructions. Provide the Driver with tools, hardware, protective materials, and other equipment needed to complete installations efficiently. Follow instructions carefully when handling furniture components, connecting sectional pieces, positioning case goods, and assisting with adjustments. Maintain an organized work area and avoid unnecessary disruption while working inside customers' homes. Communicate professionally and limit unnecessary conversation during installation activities. Ensure that furniture and surrounding surfaces remain protected throughout assembly and placement. Report installation difficulties, missing hardware, visible defects, or customer concerns to the Driver immediately. Packaging Removal, Site Cleanup, and Equipment Organization Collect and remove packaging materials, plastic wrapping, cardboard, and other debris generated during delivery and installation. Bundle trash neatly and follow applicable disposal and recycling procedures. Keep the installation area clean and organized thr…