Fulfilment Assistant

About us: “ Commitment to the deployment of cutting edge event technology solutions, anywhere in the work. Guaranteed.”…. ​ One World Group provides event technology, staffing and technical support services for conferences, exhibitions, festivals, corporate events and live experiences around the world. From our regional offices and warehouses, we prepare, configure, deliver and support thousands of technology assets each year including laptops, iPads, printers, EPOS systems, networking equipment and registration solutions. This role sits within our fulfilment team. The team is responsible for preparing equipment accurately and on time so projects can be delivered successfully. Some days are predictable and process driven. Others require flexibility when priorities change and urgent requests come in. Our Values Commitment – “ We make it happen.” Anytime. Anywhere . We don’t make excuses – we find solutions. When things get complex, we lean in, not out. Collaboration – “ Better together.” One size never fits all . We listen first then build solutions together – with our clients and each other. Responsibility – “We own the outcome.” Own it. Protect it. Improve it. We take responsibility for outcomes, relationships and our impact on the world around us. Value – “More than rental.” We go beyond the kit . Our value isn’t what we just supply – it’s in how we think, advise and deliver. The Role This is an entry-level role in the fulfilment team, focused on outbound picking, order preparation, checkout and making sure equipment is ready for dispatch. You’ll pick equipment against project requirements, prepare and check orders for accuracy, and complete the checkout process so each order is ready to leave the warehouse on time. Level 1 is a structured learning stage within the One World Group Path. You’ll learn our equipment, systems and fulfilment processes through training and hands-on experience. Opportunities to progress within the pathway are based on demonstrated competency and readiness for the next stage. Accuracy matters: missing items or incorrect preparation can cause problems for clients and project teams onsite. You’ll work closely with technicians and the fulfilment team, and help with other warehouse tasks, including equipment returns, stock organisation and moving equipment, as needed. This role would suit someone who enjoys practical work, takes pride in doing things properly and wants to build a career in technology, fulfilment or event operations. What you’ll be doing….. Pick equipment for outgoing projects against order and project requirements Prepare orders by checking quantities, specifications and required accessories Complete checkout checks and update the relevant tracking information in company systems Pack and label equipment safely and accurately Make sure each order is complete, correctly prepared and ready for dispatch Report any missing, damaged or faulty equipment before dispatch Support technicians with project preparation where required Check returned equipment against project paperwork Organise and store equipment correctly and assist with inventory counts and stock checks Keep workspaces clean, organised and safe Assist with loading and unloading deliveries Follow warehouse processes and quality standards Help prepare equipment for testing and deployment What matters in this role ….. Reliable and dependable Good attention to detail Comfortable following processes Willing to learn new skills Positive attitude towards practical work Works well as part of a team Experience we are looking for ….. Previous warehouse, fulfilment or logistics experience is helpful but not essential Comfortable using computers for basic data entry Able to follow instructions accurately Experience working in a team environment Basic understanding of technol…

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